Summary
Overview
Work History
Education
Skills
Timeline
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Arthur Sartori

Orlando

Summary

Dynamic professional with a proven track record at Internacional US Car Rental, excelling in customer service and operational efficiency. Skilled in problem-solving and relationship building, I consistently exceed sales goals while fostering a collaborative team environment. Bilingual in Portuguese and English, I am eager to leverage my adaptability and strong work ethic to drive results.

Overview

4
4
years of professional experience

Work History

Assistant Director

Internacional US Car Rental
Orlando
01.2021 - Current
  • Established standards of excellence for customer service delivery throughout the organization.
  • Created employee schedules, delegating tasks as necessary to maximize efficiency of staff members.
  • Established policies for vehicle maintenance, cleaning and repair protocols.
  • Monitored inventory levels and reordered vehicles as needed to meet customer demands.
  • Investigated any issues regarding billing discrepancies or fraudulent charges made by customers.
  • Implemented cost-saving strategies to optimize operational budgeting for the rental car department.

Electrician

Hotwire
Orlando
05.2024 - 08.2024
  • Installed conduit for new wiring systems in commercial buildings.
  • Ensured that all work was completed in accordance with applicable codes.
  • Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.

Sales Associate

Pele Soccer
Orlando
05.2023 - 08.2023
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Conducted product demonstrations to highlight features and benefits.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained records related to sales for store management.

Education

Associate of Applied Science - Computer And Information Sciences

Valencia College
Orlando, FL
05-2026

Skills

  • Problem-solving skills
  • Relationship building
  • Customer service
  • Fluent in Portuguese and English
  • Time management
  • Exceeds sales goals
  • Problem solving
  • Collaborative team player
  • Sales strategies
  • technologically adaptable
  • Work ethic
  • Reliability
  • Eager to learn
  • Results driven

Timeline

Electrician

Hotwire
05.2024 - 08.2024

Sales Associate

Pele Soccer
05.2023 - 08.2023

Assistant Director

Internacional US Car Rental
01.2021 - Current

Associate of Applied Science - Computer And Information Sciences

Valencia College

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Arthur Sartori