Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Winged Foot Express
04.2022 - Current
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Crew Member
AMC Theatres
10.2021 - 04.2022
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Provided excellent customer service by greeting customers and meeting quality expectations.
Assisted other team members to achieve goals.
Operated cash register to ring up final bill and process various forms of payment.
Became familiar with products to answer questions and make suggestions.
Sandwich and Salad Artist
Urbane Cafe
01.2020 - 05.2020
Communicated importance of safety practices, detailing procedure codes, employee understanding of safety protocol, monitoring processes and risk management regulations.
Monitored quality of raw and cooked food products to uphold health code standards.
Participated in budgeting process for cold and preserved foods, seeking new sources and assessing quality as necessary.
Responded to and managed guest concerns and complaints, establishing direct connections with customers and resolving conflicts when necessary.
Determined food organization and presentation, establishing decorative food displays and directing staff in proper orientation.
Kept kitchen, counter and dining areas cleaned and sanitized.
Assistant Director
Chick-fil-A
10.2018 - 01.2020
Worked closely with management to provide effective assistance for specific aspects of business operations.
Trained and mentored new employees on industry practices and business operations.
Assisted senior leadership in managing all aspects of operations.
Prioritized tasks and allocated resources appropriately to keep teams focused and productive.