Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Accomplishments
Timeline
Generic

LANSANA M. GARSTANG

Springfield,MO

Summary

  • Implemented GPS navigation for route optimization and coordinated daily delivery schedules to achieve reliable on-time delivery performance.
  • Conducted regular safety audits and training sessions to reinforce adherence to safety protocols, contributing to a robust safety record in diverse operational roles.
  • Managed customer interactions in high-pressure environments, ensuring prompt issue resolution and the cultivation of strong client relationships.
  • Executed comprehensive security measures, including surveillance patrols, incident documentation, and rapid emergency response to safeguard premises.
  • Executed electrical system installation and maintenance tasks while troubleshooting issues to promote safe and timely project completion.
  • Managed comprehensive store functions, focusing on staff training, inventory oversight, and regulatory compliance.
  • Implemented systematic cleaning protocols for aircraft, contributing to safety compliance and operational effectiveness.
  • Advised customers on vehicle selection, financing, and warranty options to generate sales and improve overall satisfaction.
  • Completed comprehensive certification programs in safety, security management, sales, marketing, caregiving, and business ethics, demonstrating commitment to professional development.
  • Navigated diverse roles in logistics, security, electrical, retail, aviation, and sales, demonstrating a strong ability to adapt to varying industry demands.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Ozark Last Mile
Springfield, MO
08.2024 - Current
  • Ensured timely and accurate package delivery to customers.
  • Oversaw safe handling and transportation of goods to maintain operational integrity.
  • Oversaw delivery schedules and ensured exceptional customer service standards.

Security Agent

APS Security
Springfield, MO
05.2023 - 01.2024
  • Provided security services for various clients
  • Monitored surveillance equipment and patrolled premises to prevent incidents
  • Responded to emergencies and ensured a safe environment for clients and employees

Electrical Apprentice

Lumix Electrical
Rogersville, MO
09.2022 - 01.2023
  • Assisted with the installation and maintenance of electrical systems
  • Worked with a team to complete electrical projects efficiently and safely
  • Gained hands-on experience in electrical wiring and troubleshooting

Airplane Cleaner

Unifi (Delta Airlines)
Kansas City, MO
03.2020 - 11.2020
  • Cleaned and sanitized aircraft between flights to ensure passenger safety and comfort
  • Worked efficiently in a fast-paced environment to meet strict turnaround times
  • Coordinated with ground crew to ensure proper cleaning of all areas

Car Salesperson

Randy Curnow Buick GMC
Kansas City, MO
06.2019 - 07.2020
  • Assisted customers in selecting vehicles that fit their needs and budgets
  • Provided information on vehicle features, financing, and warranties
  • Closed sales and ensured customer satisfaction post-purchase

Store Manager

Subway Restaurant
Kansas City, MO
12.2019 - 03.2020
  • Managed daily operations of the restaurant, ensuring high-quality service
  • Supervised staff, trained new employees, and handled customer inquiries
  • Maintained inventory and ensured compliance with health and safety standards

Education

No Degree -

North Kansas City High School
MO

Missouri Military Academy
MO

Journeyman Electrical - undefined

Ozark Technical Community College
MO

A.I.U. of Science and Criminal Justice - undefined

Skills

Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty

Implemented effective time management strategies to streamline workflow and meet deadlines

Applied analytical skills to troubleshoot issues and enhance workflow efficiency

Oversaw installation and maintenance of electrical systems to enhance operational efficiency Coordinated with teams to implement safety protocols during electrical work Managed troubleshooting processes to minimize downtime and improve service delivery

Facilitated negotiations and closed sales to enhance client relationships and achieve business objectives

Developed and enforced safety and security protocols to protect personnel and assets

Developed and implemented communication protocols to streamline information flow

Cultivated a positive attitude to enhance team morale and productivity

Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty

Maintained adherence to traffic regulations and safety protocols during all driving activities

Led collaborative initiatives across departments to enhance project outcomes and team synergy Championed teamwork principles to drive engagement and accountability among team members Cultivated a culture of collaboration that improved overall project efficiency

Secured and upheld valid driver's license to facilitate reliable travel and transportation needs

Ensured accuracy and precision in deliverables to uphold quality standards

Led teams through dynamic project landscapes, fostering an environment of adaptability and innovation Championed flexible strategies to address evolving client needs and market conditions Cultivated a culture of resilience and responsiveness among team members

Applied analytical skills to identify and resolve complex issues, ensuring seamless workflow

Facilitated loading and unloading processes to maintain workflow continuity

Led initiatives to advance GPS technology, driving strategic improvements in route planning Managed cross-departmental collaboration to refine navigation systems, enhancing user experience Oversaw the integration of innovative solutions in GPS systems, boosting operational efficiency

Managed logistics and resource allocation to optimize team productivity Led initiatives to streamline material handling processes, enhancing operational efficiency Oversaw safety protocols to ensure compliance and minimize workplace hazards

Utilized advanced map reading and navigation skills to enhance route planning and efficiency

Oversaw inventory management operations to optimize stock levels and reduce discrepancies Coordinated with team members to streamline stocking procedures and enhance product accessibility Implemented best practices for inventory control to improve overall efficiency

Coordinated dispatch communication to streamline operations and enhance response times

Oversaw cargo handling processes to optimize workflow and enhance operational efficiency Coordinated with logistics teams to streamline loading and unloading activities Trained staff on best practices for cargo management and safety compliance

Customer service

Certification

  • CPR, AED, and First Aid
  • Sales To Service (S2S)
  • Diploma in Sales Management
  • Social Media Marketing
  • Drugs and Alcohol-Awareness Prevention
  • Professional Life Coach
  • Diploma in Human Behavior
  • Diploma in Mental Health
  • Principles of B2B and Marketing
  • Sales Management Business Ethics and Sales
  • Sales Negotiations Skills
  • Security Management
  • Diploma in Caregiving
  • HACCP Food Safety System for Restaurant and Other Catering Services
  • Marine Clean Air Act and Inspections

LANGUAGES

KRIO – Fluent

Accomplishments

While I may have limited formal experience, one of my biggest accomplishments is my work ethic and reliability. I consistently show up on time, learn quickly, and take responsibility for my work. I’ve handled independent tasks, worked under pressure, and stayed committed to improving my performance. I’m motivated, dependable, and ready to grow.

Timeline

Delivery Driver

Ozark Last Mile
08.2024 - Current

Security Agent

APS Security
05.2023 - 01.2024

Electrical Apprentice

Lumix Electrical
09.2022 - 01.2023

Airplane Cleaner

Unifi (Delta Airlines)
03.2020 - 11.2020

Store Manager

Subway Restaurant
12.2019 - 03.2020

Car Salesperson

Randy Curnow Buick GMC
06.2019 - 07.2020

Journeyman Electrical - undefined

Ozark Technical Community College

A.I.U. of Science and Criminal Justice - undefined

No Degree -

North Kansas City High School

Missouri Military Academy
LANSANA M. GARSTANG