ARTISHA MITCHELL
Fort Lauderdale,FL
Summary
Dedicated and results-driven professional with extensive customer service experience. With exceptional communication and interpersonal abilities, I excel in building rapport with clients both in-person and through phone and email interactions. I am committed to delivering outstanding service, addressing client needs, and fostering positive relationships to ensure satisfaction and retention in a property management setting. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
At&t
Customer Service Clerk
Fort Lauderdale
11.2023 - 10.2025
- Worked effectively in fast-paced environments, Managed a high volume of resident phone inquiries related to billing issues, account changes, and payment concern.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- supported daily utility billing operations through customer account maintenance, and light bookkeeping functions.
- Resolved customer concerns with professionalism, accuracy, and strong attention to detail.
- maintained and updated billing records, ensuring accurate account information and timely processing.
- Assisted with payment postings, account reviews, and billing related documentation.
- processed account openings, account closures, billing corrections, and service related charges.
Cashier/Sales Associate
Ross Dress for Less
08.2022 - 02.2024
- Greeted visitors and created a welcoming environment, delivering excellent first impressions in line with customer service best practices.
- Engaged in meaningful conversations with clients to identify their needs, offering tailored solutions and promoting company products and services.
- Ensured customers received exceptional service, handling inquiries and resolving issues to maintain high satisfaction and retention.
- Assisted customers with both in-store and phone requests, demonstrating strong communication skills and attention to detail.
- Built rapport with customers, creating lasting relationships to encourage repeat business and foster brand loyalty.
- Managed transactions efficiently, highlighting product benefits, and ensuring customers were informed about current promotions and store policies.
Sales Associate
Bath and Body Works
01.2022 - 10.2022
- Greeted customers promptly and created a positive, welcoming atmosphere.
- Assisted customers in locating products, offering personalized recommendations to meet their needs.
- Organized and maintained shelves to ensure the store's visual appeal and a seamless shopping experience.
- Boosted sales by providing expert product advice and promoting complementary items, effectively upselling and enhancing customer satisfaction.
- Cultivated strong customer relationships, ensuring repeat business and customer loyalty.
Greeter/Cashier
Wing Stop
03.2021 - 01.2022
- Interacted with customers both in-person and over the phone, providing excellent service and ensuring a positive experience.
- Delivered accurate and helpful information about menu items, assisting customers in making informed decisions.
- Went above and beyond to ensure customer satisfaction, consistently exceeding expectations and resolving issues promptly.
- Built rapport with customers, encouraging repeat visits and fostering a loyal customer base.
Education
High School -
Boyd Anderson High School
Lauderdale Lakes, FL06.2022
Skills
- Verbal & Non-Verbal Communication
- Customer Relationship Management
- Attention to Detail
- Reliability and Responsibility
- Teamwork and Collaboration
- Quality Assurance & Process Improvement
- Adaptability
- Confidentiality & Ethical Standards
- Problem-Solving and Critical Thinking
- Training and Development
- Performance Tracking and Evaluations
- Strategic Thinking
- Property Management Software
- Data Entry and Record-Keeping
- Basic Accounting and Financial Management
- Market Research
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
- Computer skills
- Multitasking
Timeline
At&t
Customer Service Clerk
11.2023 - 10.2025
Cashier/Sales Associate
Ross Dress for Less
08.2022 - 02.2024
Sales Associate
Bath and Body Works
01.2022 - 10.2022
Greeter/Cashier
Wing Stop
03.2021 - 01.2022
High School -
Boyd Anderson High School