Artist Pierce Jr.
Stanfield,NC
Summary
A dynamic and dedicated associate with a strong work ethic and exceptional customer service skills, currently at Tops Friendly Markets. A solid ability in stock rotation and maintaining sanitation standards, contributing to enhanced product quality and reduced waste. Committed to optimizing team performance and ensuring customer satisfaction through effective collaboration and communication.
Overview
8
8
years of professional experience
Work History
Produce Clerk
Tops Friendly Markets
10.2021 - Current
- Ensured freshness and quality of produce through regular inspections and removal of subpar items.
- Assisted customers with inquiries, providing product information and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of produce department, adhering to safety standards and regulations.
- Collaborated with team members to restock shelves efficiently, optimizing product placement for visibility.
- Monitored inventory levels, alerting management to low stock items for timely replenishment.
- Trained new staff on department procedures, enhancing overall team performance and customer service skills.
- Implemented best practices for handling perishable goods, reducing waste and improving shelf life of products.
- Developed relationships with local suppliers to ensure sourcing of high-quality produce at competitive prices.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Crew Member
McDonald's
07.2021 - 09.2021
- Prepared food items according to standardized recipes and quality guidelines.
- Operated kitchen equipment safely and efficiently to maintain production flow.
- Provided excellent customer service by handling orders and resolving issues promptly.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Collaborated with team members to optimize service speed during peak hours.
- Monitored inventory levels and communicated needs to management for timely restocking.
- Worked front counter, drive-thru and other areas.
- Implemented suggestions for process improvements, enhancing overall efficiency in operations.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Helping Hand
Duffy’s MCC Auto
02.2018 - 09.2018
- Assisted team with daily tasks to ensure smooth operations and customer satisfaction.
- Learned safety protocols and proper use of tools to maintain a safe work environment.
- Supported inventory management by organizing products and maintaining cleanliness in work areas.
- Collaborated with coworkers to adapt to changing demands and improve service efficiency.
- Followed guidelines for quality assurance, ensuring products met company standards before distribution.
- Developed familiarity with operational procedures, contributing to overall team productivity.
- Delivered exceptional service by actively listening to client concerns and promptly addressing any issues that arose.
Education
Buffalo Academy Of Science
Buffalo, NY06.2021
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Stock rotation
- Packaging and labeling
- Cleaning and sanitation
- Cleanliness and sanitation
- Shelf stocking
- Pallet jack operation
- Food preparation
- Box cutter and pallet jack safety
- Product pricing
- Display setup
- Sanitation standards
- Flexible schedule
- Price checking
- Performance improvement
- Safety procedures compliance
- Cleaning procedures
Additional Information
Currently located in New York, but planning to relocate soon to NC.
Timeline
Produce Clerk
Tops Friendly Markets
10.2021 - Current
Crew Member
McDonald's
07.2021 - 09.2021
Helping Hand
Duffy’s MCC Auto
02.2018 - 09.2018
Buffalo Academy Of Science
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