Jacob Estrada
Houston ,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills developed at HEB Grocery Store. Proven ability to enhance customer experiences through effective communication and problem-solving. Recognized for maintaining operational efficiency and fostering teamwork during events with Anchor Club International. Committed to delivering outstanding results in fast-paced environments.
Developed skills in customer service and inventory management within fast-paced retail environment. Demonstrated ability to maintain high standards of quality and efficiency. Seeking to transition into new field, leveraging these skills to make positive impact.
Overview
4
4
years of professional experience
Work History
Produce Clerk
Kroger
Houston, TX
09.2025 - Current
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Collaborated with team members to streamline stocking processes and improve efficiency.
- Trained new clerks on department procedures and safety protocols, fostering a cooperative environment.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits
Cashier
HEB Grocery Store
Houston, TX
06.2024 - 05.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Volunteer
Anchor Club International
Houston, TX
08.2022 - 05.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Associate of Arts - Human Resources
San Jacinto College
Pasadena, TX5 2026
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Strong work ethic
- Friendly, positive attitude
- Flexible and adaptable
- Multitasking
- Excellent communication
- Organizational skills
- Calm under pressure
Education
true
Timeline
Produce Clerk
Kroger
09.2025 - Current
Cashier
HEB Grocery Store
06.2024 - 05.2025
Volunteer
Anchor Club International
08.2022 - 05.2023
Associate of Arts - Human Resources
San Jacinto College