Artreunnah Perkins
Tallahassee
Summary
Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Hopewell In Home Senior Care
Tallahassee, FL
08.2025 - Current
- Provided personalized care to senior clients, enhancing daily living activities and overall quality of life.
- Assisted clients with medication management, promoting adherence to prescribed treatment plans.
- Developed strong relationships with clients and families, fostering trust and cooperation in care plans.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Mental Health Technician
The Apalachee Center
Tallahassee, FL
07.2025 - Current
- Monitored patient behavior and reported changes to medical staff.
- Maintained accurate documentation of patient progress and incidents.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Customer Service Representative
Lowes Home Improvement
Tallahassee, FL
06.2023 - 07.2025
- Assisted customers in product selection and troubleshooting, ensuring high satisfaction rates.
- Responded to customer inquiries via phone and in-person, providing timely and accurate information.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Collaborated with team members to maintain organized merchandise displays for optimal customer experience.
Customer Service Representative
The Home Depot Inc
Tallahassee, FL
07.2020 - 05.2023
- Utilized point-of-sale systems for transactions, ensuring accuracy in cash handling and reporting.
- Trained new hires on customer service protocols and store operations, fostering a collaborative environment.
- Identified opportunities for process improvements in service delivery, enhancing overall efficiency.
- Resolved customer complaints effectively, employing conflict resolution strategies to maintain loyalty.
Education
High School Diploma -
Amos P Godby High School
Tallahassee, FLSkills
- Compassionate patient assistance
- Efficient meal planning
- Personal hygiene assistance
- Feeding assistance
- Recording vital signs
- Behavioral support
- ADL support
Timeline
Home Health Aide
Hopewell In Home Senior Care
08.2025 - Current
Mental Health Technician
The Apalachee Center
07.2025 - Current
Customer Service Representative
Lowes Home Improvement
06.2023 - 07.2025
Customer Service Representative
The Home Depot Inc
07.2020 - 05.2023
High School Diploma -
Amos P Godby High School