Arturo Bedoy

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Conducted regular cycle counts and physical inventory audits to ensure accuracy and optimize stock levels.
• Assigned loads to forklift drivers, responsible for pre-shift door check and assigned doors to yard hostler
• Managed shipping and receiving activities for company with 40+ loads processed daily
• Reviewed scheduled deliveries and alerted the team when inventory levels are not at acceptable levels to meet customer needs
• Scheduled inbound and outbound appointments (BlueYonder)
• Entered transactions in inventory software (SAP, Excel)
• Handled high-volume paperwork of BOL, Production Management and audits
• Resolve charge backs, KPI, shipping and detention problems

• Trained employees on equipment operation and safety protocols

• Communicated with vendor representatives to resolve damaged shipments and item shortages

• Double checked records, daily reports and inventory transactions to identify and correct variances

• Maintained accurate computer records of materials weights, bill amounts and identified variances

• Conducted counts and audits of inventories to identify and resolve discrepancies in records

• Prepared shipping documents, Invoices, Preprocessed fielded client questions

• Handled freight and parcel shipment schedules, return and transfer processes andoversight of daily warehouse operations FedEx, UPS, and USPS

• Assisted Manager with other assigned duties

• Oversaw warehouse staff and maintained efficiency in fast pace