Arturo Damian
Miami,FL
Summary
Reliable and motivated professional with strong customer service skills and a hands-on work ethic. Experienced in fast-paced retail environments, shipping and packaging services, and general maintenance tasks. Quick to adapt, learn new tools, and work independently or as part of a team to meet daily goals.
Overview
4
4
years of professional experience
Work History
UPS Store Associate
The UPS Store Inc.
Miami, Florida
09.2024 - 06.2025
- Provided customers with shipping, packaging, and printing services in a fast-paced retail environment.
- Assisted with domestic and international shipments, ensuring compliance with carrier guidelines.
- Packed items securely, using appropriate materials to prevent damage during transit.
- Operated and maintained office equipment, including printers, copiers, scanners, and fax machines.
- Accurately processed sales transactions, returns, and payments using POS systems.
- Managed mailbox rentals and handled incoming and outgoing mail and packages.
- Kept the store clean, organized, and fully stocked to ensure a professional appearance.
- Resolved customer concerns quickly and professionally, maintaining high service standards.
- Followed strict procedures for handling sensitive documents and private customer information.
- Collaborated with team members to meet store goals and support daily operations.
- Supported additional services, such as notary, faxing, and document finishing, when needed.
Maintenance and General Services Assistant
SOS Medical Inc.
Miami, FL
04.2024 - 09.2024
- Performed painting, plumbing, and basic electrical work to ensure facility upkeep and functionality.
- Maintained clean, safe, and organized premises to provide a comfortable work environment.
- Conducted regular inspections of systems and equipment to identify and prevent potential issues.
- Detected and resolved maintenance concerns proactively before they developed into major problems.
Customer Service and Support
Toti’s Software y Servicios
Santiago De Cuba
10.2021 - 04.2024
- Hardware connections & software support.
- Problem solving with difficult people and teaching one-on-one to customers that had difficulty understanding.
- Updated software and optimized available tools that impacted the company's overall improvement.
Education
High School Diploma -
IPU Elvira Cape Lombard
Santiago De Cuba07-2017
Some College (No Degree) - Agronomy Engineering
Universidad De Oriente
Santiago De CubaSkills
- Facility Maintenance
- Use of IT Tools
- Time Management and Organization
- Attention to Detail
- Teamwork
- Adaptability
- Empathy and Interpersonal Skills
- Clear and Effective Communication
Languages
2,4
Education and Training
other,other
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
UPS Store Associate
The UPS Store Inc.
09.2024 - 06.2025
Maintenance and General Services Assistant
SOS Medical Inc.
04.2024 - 09.2024
Customer Service and Support
Toti’s Software y Servicios
10.2021 - 04.2024
High School Diploma -
IPU Elvira Cape Lombard
Some College (No Degree) - Agronomy Engineering
Universidad De Oriente
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