Kaius Brady
Seattle
Summary
Dynamic and personable individual with extensive experience in hospitality and customer service. Proficient at creating a welcoming environment for guests and making sure their needs are met efficiently. Known for excellent communication skills and a strong ability to work under pressure in a fast-paced setting. Committed to maintaining high standards of professionalism and organization while providing exceptional service. History of collaborating effectively with team members to enhance the overall guest experience. Passionate about delivering quality service and developing a positive setting. Recent experiences include providing excellent customer service in various roles, presenting my commitment to client satisfaction.
Overview
4
4
years of professional experience
Work History
UPS Store Associate
UPS
Seattle, WA
09.2025 - Current
- Assisted in processing and sorting packages for accurate delivery.
- Maintained cleanliness and organization of store environment to enhance customer experience.
- Operated scanning equipment to track inventory movement effectively.
- Supported team in achieving daily operational goals through collaboration and communication.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
3D Printing Internship
SYEP of Seattle
Seattle, WA
07.2024 - 08.2024
- edited and printed 3d models using slicing software
- handled emails, managed and created content for social media accounts, and processed inquiries from customers through 3rd party online markets
- Proven ability to learn quickly and adapt to new situations.
Front of House Employee
Big Chicken
Renton, WA
04.2023 - 02.2024
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Managed front counter operations, ensuring efficient order processing and accuracy.
- Collaborated with kitchen staff to streamline food preparation and service delivery.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Seasonal Sales Associate
Tilly's Clothing Store
Tukwila, WA
11.2023 - 01.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store presentation standards through effective merchandising and inventory organization.
- Collaborated with team members to achieve sales goals and maintain a friendly atmosphere.
Customer Service Representative
SYEP of Seattle
Seattle, WA
07.2023 - 08.2023
- Provided exceptional service by actively listening to customer needs and addressing concerns promptly.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- processed lost items, provided navigation to lost customers, and restocked resources for the public
Job Readiness Program
SYEP of Seattle
Seattle, WA
09.2022 - 03.2023
- trained in communication skills, handling difficult situations, and managing your time efficiently
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- learned how to build a resume, send emails professionally, and conduct oneself in a work environment
Summer Youth Intern
SYEP of Seattle
Seattle, WA
07.2022 - 08.2022
- Facilitated workshops focused on skill development and personal growth for participants.
- Cultivated artistic expression and creativity through improvisational activities and composition exercises.
Education
High School Diploma -
Rainier Beach High School
Seattle, WA06-2024
Skills
- Customer service
- Cash handling accuracy
- Attention to detail focus
- Store cleanliness maintenance
- Flexible schedule adaptability
- Team collaboration
- Active listening techniques
- POS systems
- Problem-solving acumen
Timeline
UPS Store Associate
UPS
09.2025 - Current
3D Printing Internship
SYEP of Seattle
07.2024 - 08.2024
Seasonal Sales Associate
Tilly's Clothing Store
11.2023 - 01.2024
Customer Service Representative
SYEP of Seattle
07.2023 - 08.2023
Front of House Employee
Big Chicken
04.2023 - 02.2024
Job Readiness Program
SYEP of Seattle
09.2022 - 03.2023
Summer Youth Intern
SYEP of Seattle
07.2022 - 08.2022
High School Diploma -
Rainier Beach High School