Colton Hendry
Port Saint Lucie
Summary
Customer-focused Store Associate with expertise in cash handling and team collaboration. Enhances customer experiences and drives sales through effective communication and problem-solving. Experienced in retail operations, cash management, and staff training, dedicated to improving store performance and building strong customer relationships.
Overview
1
1
Certification
1
1
year of professional experience
Work History
UPS Store Associate
Ups Store
Port Saint Lucie
03.2025 - Current
- Guided customers in selecting optimal shipping and packaging solutions to enhance their experience.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Ensured high-quality customer service by effectively handling inquiries and resolving concerns
- Utilized shipping software to ensure accurate and efficient order processing.
- Managed cash transactions and processed payments utilizing point-of-sale systems.
- Educated new staff on store policies, procedures, and customer service standards.
- Assessed sales floor to proactively assist customers and maintain merchandise availability.
- Welcomed customers at retail location to create a friendly atmosphere. to determine wants or needs.
- Answered telephone to give callers store information and look up order details.
Education
High School Diploma -
Lincoln Park Acadamy
Ft. Pierce, FL05-2026
Skills
- Shipping software
- Order fulfillment
- Shipment processing
- Cash handling
- Inventory assessment
- Sales techniques
- Product knowledge
- Retail operations
- Team collaboration
- Communication skills
- Customer service
Certification
- Notary Public
Affiliations
- High School Soccer
Timeline
UPS Store Associate
Ups Store
03.2025 - Current
High School Diploma -
Lincoln Park Acadamy