Arturo Garza
Patterson,CA
Summary
Professional food service provider with extensive experience in customer interaction and order management. Skilled in maintaining clean and organized work area, ensuring food safety, and delivering high-quality service. Strong team player known for adapting to changing needs and achieving results. Dependable, with focus on efficient service and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Counter Server
Cinemark Theaters
04.2014 - 05.2024
- Assisted, developed, and maintained positive relationships with customers
- Processed customer transactions and maintained cash drawer
- Assisted with stock maintenance
- Prompted and skillfully merchandised products and processed sales transactions
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment
- Addressed guest complaints and resolved issues to promote satisfaction
- Able to serve customers alcohol beverages and coffee items
Education
Associate of Arts - Business and Management
De Anza Community College
Cupertino, CA11.2024
Skills
- Problem Solving
- Adaptability
- Collaboration
- Strong Work Ethic
- Time Management
- Critical Thinking
- Self-Confidence
- Handling Pressure
- Team Player
- Effective Communication
- Excellent work ethic
- Cleaning and sanitization
Accomplishments
- Received consistent positive feedback on the CInemark customer surveys.
- Documented and resolved many customer's issues which led to positivities outcomes.
- Able to maintain a ten year work relation
Timeline
Counter Server
Cinemark Theaters
04.2014 - 05.2024
Associate of Arts - Business and Management
De Anza Community College