Arturo Martinez
Houston
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Management experience. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Results-focused Clerk who thrives in fas-paced, deadline driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service as well as labor work.
Overview
6
6
years of professional experience
Work History
Service Leader/Manager's Assistant
Chipotle Mexican Grill
Houston, TX
02.2023 - Current
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
Cahier/Customer Service
El Pibe
Houston, US
04.2021 - 10.2022
- Operate cash register for cash, check and credit card transactions in an high level of accuracy.
- Order merchandise for store replenishment.
- Inventory management.
- Forklift operator.
- Provide friendly service.
- Help customers complete purchases, locate items, and answer their questions.
- Restock and organize merchandise under very low temperatures.
Cashier
Popeye's Restaurants
Houston, US
10.2019 - 01.2020
- Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction.
- Follow procedures to prepare, pack and serve food products for customers, maintaining the highest level of product quality and cleanliness.
Education
High school diploma -
Sam Houston Math Science And Technology Center
Houston, TXSkills
- Management
- Food Service
- Complaint resolution
- Customer service and support
- Organizational Skills
- Bilingual
- Customer Service
- Communication Skills
- Cash Handling
Personal Information
Authorized To Work: US
Timeline
Service Leader/Manager's Assistant
Chipotle Mexican Grill
02.2023 - Current
Cahier/Customer Service
El Pibe
04.2021 - 10.2022
Cashier
Popeye's Restaurants
10.2019 - 01.2020
High school diploma -
Sam Houston Math Science And Technology Center