Kassie D. Acosta
Albuquerquea
Summary
Experienced in cash handling, and customer service. Leveraging skills to elevate customer satisfaction and streamline the checkout process. Dedicated to delivering exceptional service and ensuring a seamless shopping experience for every customer.
Versatile, with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer to drive business success.
Overview
3
3
years of professional experience
Work History
Manager's Assistant, Cashier
Twisters Burgers and Burritos
02.2022 - 01.2025
- Learned the management of a store, through exposing experiences, such as relying with the main manager, monitoring the deliveries, managing staff schedules.
- Made sure customers were given the best experience while visiting our stores
- Managed employee schedules to maintain the numbers in labor, as well as a good working team on shift.
- Kept employees operating productively and working on task to meet business and customer needs.
- Monitored inventory levels closely, maintaining stock availability while minimizing waste and costs.
- Handled situations under pressure, ensuring the best outcome for both costumer and employee.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Architecture
UNM
Albuquerque, New MexicoDiploma -
West Mesa High School
Albuquerque, New Mexico01.2022
Skills
- Customer Service
- Management
- Problem Solving
- Active listening
- Staff scheduling
- Cash handling
- Communication skills
- Money handling
- Staff supervision
- Fast learner
Languages
Spanish
English
Timeline
Manager's Assistant, Cashier
Twisters Burgers and Burritos
02.2022 - 01.2025
Architecture
UNM
Diploma -
West Mesa High School
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