Arturo Perez Jr

• Minimized delays due to lost or misplaced paperwork through meticulous organization of files related to ongoing cases.
• Demonstrated professionalism as an official representative of the court system when interacting with various stakeholders both within and outside the courthouse setting.
• Maintained order in the courtroom during high-stress situations by implementing conflict resolution techniques.
• Promoted transparency in court procedures by providing assistance to members of the public during their visits to the courthouse.

• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
• Supported successful emergency response efforts by participating in regular drills and training exercises.
• Prevented contraband introduction through diligent cell searches and visitor screenings.

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Cross-sold insurance products to existing clients to reach sales targets.
• Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Provided shipboard operations related to the ships combat information center and tasked to provide vital information for surface to surface, air, and antisubmarine warfare. provided naval gunfire support and navigation information. required to maintain a concise, daily operational and tactical picture for all shipboard department heads. I was a member of the Navy personal reliability program and nuclear weapons security team member.