Arturo Reynero

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Enhanced customer satisfaction by providing courteous and efficient service during deliveries.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
• Improved customer satisfaction by promptly locating items and providing product information.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Streamlined project delivery processes, significantly reducing time to market for new product launches.

• Developed and implemented strategies to deliver quality customer service.
• Met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores [Number]%.
• Provided excellent customer service, addressing member needs promptly and courteously.
• Provided exceptional customer service, consistently exceeding performance metrics.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Strengthened client relationships through exceptional customer service and prompt followups.

My position with HEB started as a bagger, then cashier. I was eventually promoted to meat cutter position. All of which required customer service skills.