Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Martinez

Niagara Falls,New York

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to any team success and contribute to organizational growth.

Overview

19
19
years of professional experience

Work History

Driver/loader & Unloader

UPS Customer Center
Buffalo, NY
09.2020 - Current

Loaded and unloaded packages to start (then became a Cover driver)

Ensured compliance with traffic laws and maintained an exemplary driving record

Maintained Air Shuttle position, getting packages to destination by certain protocol times

Provided excellent customer service throughout delivery process

Managed time efficiently when making multiple stops along designated routes

Developed strong relationships with customers by providing courteous service

Completed daily routes in accordance with customer delivery expectations (pick ups)

Adapted to constant changes that comes with being a cover driver (routes, rules and schedules)

Window Cleaner Inside & Out

Rick's Window Cleaning
Niagara Falls, NY
09.2007 - 11.2024

Addressed customer inquiries promptly to ensure satisfaction and resolve issues

Worked with coworkers to complete tasks

Demonstrated ability to manage multiple tasks while remaining adaptable

Provided efficient and courteous service to customers at all times.

Cleaned inside and outside of windows

Cleaned gutters for clients

Exhibited leadership by guiding coworkers and training new employees

Education

High School Diploma -

Antilles High School
Bayamon, Puerto Rico

Skills

Time management

Valid Driver's license

Customer service

Clean driving record

DOT compliance

Heavy lifting

Attention to detail

Spanish fluency

Punctual and reliable

Safety protocols

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Driver/loader & Unloader

UPS Customer Center
09.2020 - Current

Window Cleaner Inside & Out

Rick's Window Cleaning
09.2007 - 11.2024

High School Diploma -

Antilles High School
Luis Martinez