Arturo Rodriguez-Martinez
Bolingbrook,IL
Overview
5
5
years of professional experience
Work History
Armed Security Officer
Phalanx Protection Worldwide
Chicago, IL
07.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular inspections and patrols to identify potential security risks.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Maintained physical fitness to perform physically demanding job tasks.
Assistant Manager
Aldi
Bolingbrook, IL
03.2025 - 08.2025
- Developed and implemented training programs for new staff to enhance operational efficiency.
- Streamlined inventory management processes to reduce discrepancies and improve accuracy.
- Coordinated team schedules, ensuring optimal coverage during peak business hours.
- Assisted in budget preparation.
- Evaluated employee performance, providing constructive feedback to foster professional growth.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Lead Associate
Aldi
Bolingbrook, IL
11.2024 - 03.2025
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Wrote weekly reports for each store for the store manager and reported performance to management
- Trained store personnel on the company's products, services, customer service, and appreciation
- Assisted in daily product distribution and product assistance to our customer base
- Procured reports on missing product and product inbound from our warehouse
- Assigned daily tasks to other associates
Associate
Aldi
Naperville, IL
07.2023 - 11.2024
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 9 months straight
- Managed a cash register with an average of $45,000 in sales each day
- Maintained a clean and safe work environment, resulting in an efficient and encouraging environment.
Tech
Valley View School District
Bolingbrook, IL
12.2022 - 07.2023
- Provided customer service and was involved in training 1 new team members each month
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Supported the technical needs of 15 clients a day with other various email request for software related issues
- Received Dell Certification in computer repair
- Repaired teacher and student devices on the daily
- Assisted other tech in repairs
Office Assistant
University of Illinois Springfield
Springfield, IL
08.2022 - 12.2022
- Handled 100's of student requests and maintained accurate notes for each request
- Ensured all workflow processes were automated and efficient and managed a semi-automated student intake and request forms
- Handled student requests for study aboard
- Partook in student intake and provided accurate information to management
- Managed an excel spreadsheet of 1000's of students that comprised sensitive information and other related information
Furniture Sales Associate and Mens lead
Macy's
Bolingbrook, IL
08.2021 - 08.2022
- Wrote weekly reports for regarding sales, goals, upkeep of our homegoods area, and any other goals set for the week
- Constantly monitored sales, forthcoming, goals and objectives, and mark down items
- Kept a list of items that could be sold directly off the floor and provided said list to management at request
- Lead mens associate in return assistant and provided override when requested
- Trained new mens associates and was the point person for upkeep of our Polo displays
Line Lead
Aaron Thomas Packing
Crest Hill, IL
11.2020 - 08.2021
- Managed a 20-person team to complete a production project in 5 hours
- Lead a line of High schoolers in afterschool work of either packing redbull products or lays products
- Managed multiple smaller teams in Redbull production
- Maintained a safe working environment by ensuring proper packing technique
- Lead reporting and quality check of products
- Trained in utilization of machines and proper usage
- Managed pallet packing
- Managed reporting of number of pallets, and product loss
Education
Paralegal Studies
Lewis University
05.2025
Associate of Arts - Criminal Justice
Joliet Junior College
Joliet, IL12.2024
Skills
- Dell Certified Tech
- Computer literacy
- Bilingual
- Customer service
- Conceal Carry Permit in Illinois
- Permanent Employee Registration Card (PERC)
- Incident documentation
Timeline
Armed Security Officer
Phalanx Protection Worldwide
07.2025 - Current
Assistant Manager
Aldi
03.2025 - 08.2025
Lead Associate
Aldi
11.2024 - 03.2025
Associate
Aldi
07.2023 - 11.2024
Tech
Valley View School District
12.2022 - 07.2023
Office Assistant
University of Illinois Springfield
08.2022 - 12.2022
Furniture Sales Associate and Mens lead
Macy's
08.2021 - 08.2022
Line Lead
Aaron Thomas Packing
11.2020 - 08.2021
Paralegal Studies
Lewis University
Associate of Arts - Criminal Justice
Joliet Junior College