Arturo Vega
Oxnard,CA
Summary
Experienced transportation and operations professional with a strong background in safety compliance, schedule coordination, and customer service. Known for clear communication, reliable passenger support, and keeping daily operations on time and organized.
Overview
1
1
Language
11
11
years of professional experience
Work History
Para Transit driver
San Gabriel Driver
El Monte, California
05.2024 - 09.2026
- Followed company safety policies and procedures.
- Wore company dress code with issued safety vest.
- Reported discrepancies to dispatch right away.
- Transported passengers safely and on time to various destinations.
- Ensured timely and safe transport of passengers to various destinations.
- Maintained high safety standards while navigating diverse routes and traffic conditions.
- Provided assistance to passengers during boarding and disembarking processes.
- Collaborated with team members to coordinate schedules and improve service efficiency.
- Maintained clear communication with dispatch to report delays and passenger needs.
- Performed routine vehicle inspections to ensure safety and operational readiness.
- Identified and reported maintenance issues to ensure vehicle compliance and safety.
- Drove paratransit passengers across San Gabriel service routes.
- Assisted riders with boarding, exits, and mobility device placement.
Store Manager
Chidraui USA(El Super market)
Covina, California
06.2016 - 03.2024
- Oversaw daily operations to ensure efficient workflow and optimal store performance
- Implemented inventory management strategies to minimize waste and maximize profitability
- Facilitated regular team meetings to enhance collaboration and address operational challenges
- Coached team members on customer service best practices to improve overall performance
- Developed customer feedback systems to identify areas for service improvement
- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty
- Directed daily grocery store operations for El Super market sales floor
- Supervised front-end, deli, and produce teams during store shifts
- Managed scheduling, payroll review, and labor planning for store staff
- Monitored inventory levels, ordering, and stockroom organization for fresh products
- Enforced food safety, cash handling, and company compliance standards
- Trained associates on customer service, merchandising, and store procedures
- Resolved customer concerns and supported bilingual service across departments
- Coordinated merchandising, signage, and seasonal displays throughout Chidraui USA store
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Store Manager
99 cent store only
Gardena, California
06.2015 - 07.2016
- Oversaw daily operations to ensure efficient store performance and compliance with policies.
- Implemented inventory management strategies to maintain optimal stock levels and reduce waste.
- Developed training programs to enhance team skills and improve overall performance.
- Fostered a positive work environment to boost employee morale and retention rates.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Supervised front-end, deli, and produce teams during store shifts
- Managed scheduling, payroll review, and labor planning for store staff
- Monitored inventory levels, ordering, and stockroom organization for fresh products
- Enforced food safety, cash handling, and company compliance standards
- Trained associates on customer service, merchandising, and store procedures
- Resolved customer concerns and supported bilingual service across departments
- Coordinated merchandising, signage, and seasonal displays throughout Chidraui USA store
Education
High School Diploma -
Artesia High School
Lakewood, CA06-1975
Skills
- Safety compliance
- Schedule coordination
- Customer service
- Incident reporting
- Clear communication
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- ADA compliance
- Team supervision
Languages
Spanish
Native/ Bilingual
Timeline
Para Transit driver
San Gabriel Driver
05.2024 - 09.2026
Store Manager
Chidraui USA(El Super market)
06.2016 - 03.2024
Store Manager
99 cent store only
06.2015 - 07.2016
High School Diploma -
Artesia High School