Artwone Fomby
Hueytown,AL
Summary
Experienced welder with a strong background in customer service and a proven work ethic. I bring 6 years of customer service experience, along with hands-on welding training and a solid foundation in industrial maintenance. I earned my short certificate in welding in December 2024 and completed my long certificate in welding in May 2025. In December 2025, I obtained my Associate's Degree in Occupational Technology with a concentration in Welding and a minor in Industrial Maintenance. Currently employed at Publix, where I was promoted to a crossed trained cashier due to exceptional accuracy, speed, and reliability in handling transactions. Known for strong problem-solving skills, teamwork, and adaptability in fast-paced environments. Passionate about welding, with a focus on precision, safety, and continuous improvement on every project.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Clerk
Publix Super Markets Inc
McCalla, AL
07.2019 - Current
- Assisted customers with inquiries, ensuring accurate product information and timely resolutions.
- Processed transactions efficiently using point-of-sale systems, maintaining high accuracy in cash handling.
- Resolved customer complaints with empathy, enhancing overall satisfaction and loyalty.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Trained new staff on company policies and procedures, fostering a knowledgeable workforce.
Education
Associates in Occupational Technology - Welding/Industrial Maintenance
Lawson State Community College
Bessemer, AL12-2025
Long Certificate - Welding
Lawson State Community College
Bessemer, AL05-2025
Short Certificate - Welding
Lawson State Community College
Bessemer, AL12-2024
Skills
- Record preparation
- Payment processing
- Customer service excellence
- Product knowledge
- Customer service excellence
- Payment processing
- Quality assurance
- Oxy-fuel welding
- Gas tungsten arc welding
- Gas metal arc welding
- Flux-cored arc welding
- Welding symbols
- Shielded metal arc welding
- Welding techniques
- Plasma arc welding
- Cutting processes
- Welding safety
- Measurement and layout
Certification
Welding Safety
Fundamentals of Mechanical Systems - 2021
Basic Welding Print Reading
Tool ID 4 - Ratchets, Sockets, and Extensions
Tool ID 3 - Cutters and Pliers
Tool ID 2 - Wrenches
Tool ID 1 - Screwdrivers
PMI 1 - Tape and Rule Measurement
Timeline
Customer Service Clerk
Publix Super Markets Inc
07.2019 - Current
Associates in Occupational Technology - Welding/Industrial Maintenance
Lawson State Community College
Long Certificate - Welding
Lawson State Community College
Short Certificate - Welding
Lawson State Community College