Experienced technical business analyst with a strong skill set in Healthcare domain, databases, data migration, and deployment support. Proficient in agile methodologies, excelling in stakeholder management and leading cross-functional teams.
Overview
13
13
years of professional experience
Work History
Systems Analyst
Elevance Health
02.2023 - 07.2024
Worked with Elevance's government business division focused on CalAIM (California Advancing and Innovating Medi-Cal)
Collaborated with various stakeholders to implement Enhanced Care Management (ECM), Homelessness, Community Support population data ingestion into 4 new data warehouses
Applied SQL skills to aggregate data and analyzed data flow from various sources to destinations
Created and maintained detailed documentation of requirements, design and testing documents throughout the deployment process
Developed and executed 200 plus test plans to ensure solutions meet defined requirements and functions as expected
Worked with data migration teams to move data from PostgreSQL server to Microsoft SQL Server, ensuring data integrity and accuracy
Analyzed ETL pipeline to streamline data ingestion and processing for analysis, resulting in a 30% reduction in processing time
Wrote technical documentation to illustrate data specifications and data lineage from various data sources
Technical Analyst
Everge Group
02.2022 - 02.2023
Generated project discovery artifacts and produced technical specifications to enable ingest, conform, and deliver data from 10 new sources
Implemented Pipelines for data ingestion and data transformation into BigQuery
Created specifications supporting multiple assemble and serve layer processes to fulfill defined business cases and deliver data for use by Tableau and other tools
Defined SQL joins to select desired rows and columns in support of dashboards and reports
Leveraged established patterns to complete datasets containing up to 150+ source tables
Collaborated with GCP architecture team on processes and templates for new patterns and completing high-level design for connections into vendor views and proprietary database structures
Senior Business Analyst
Alabama Department Of Public Health(ADPH)
12.2020 - 01.2022
Led small team size of 5 in building COVID-19 Vaccine ordering tool for clinicians of Alabama state.
Created HL7 technical documentation for EHR Vendors
Worked with various environments such as Test, Pre-production and Production for HL7 Onboarding with AL state
Conducted testing with EHR Vendors to comply with CDC's guidelines on sending Immunization data to ImmPRINT
Supported various stakeholders with Knowledge Base (KB) for ImmPRINT and data transmission to Immunization Registry
Support Team Lead
ShopVOX
01.2019 - 12.2020
Created various quick guides for support team to easily understand and help customers
Led support team size of 10
Configured Intercom, delighted, Pipedrive, Zapier for support team.
Monitored support team and customer interactions to assess quality of service by using Intercom reports and Delighted tool scores
Reduced response times for client inquiries by optimizing team workflows and communication channels.
Closely collaborated with Founder and Co-founder to identify and quickly address production issues
Contributed and managed shopVOX knowledge base for customers on various features of application
Worked with web developers in providing business requirements and performed UAT testing
Worked with customers on mapping and syncing data with their shopVOX accounts with various accounting software's such as Quickbooks, Xero and MyOB
Business Analyst
Alabama Department Of Public Health(ADPH)
06.2016 - 12.2018
Business Analyst for Alabama's IIS (Immunization Information System) known as ImmPRINT
Mapped current business and operational processes and offered recommendations for improvement
Prepared Business and functional requirements documents with collaboration from various stakeholders
Drafted technical specifications for Data Migration, Web services connection
Worked closely with developers to clarify functionality to resolve issues and provided feedback for enhancement of web applications
Conducted User Acceptance Testing (UAT) with stakeholders and conducted meetings among stakeholders to provide insight on Immunization Data transmission, data monitoring and Data quality
Worked with various environments such as Test, Pre-production and Production for HL7 Onboarding of providers and various EHR Vendors
Assisted Providers and EHR Vendors to achieve data exchange systems functionality and with Immunization registry as per CDC's guidelines
Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance
Support Engineer
ShopVOX
07.2012 - 04.2015
Support Associate
Amazon
08.2011 - 01.2012
Education
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
Hyderabad, IND
08.2011
Skills
Database Design
Requirements Gathering
User Acceptance Testing
Data Modeling
Clinical Data Management
Healthcare Analytics
SQL
Claims Data Analysis
Healthcare Domain Knowledge
Big Query
Accomplishments
Enhanced data processing efficiency, Improved data processing time by 30% by optimizing data pipelines using SQL.
Streamlined reporting process, reduced time from data ingestion to reporting by 25% using new frameworks.
Led team to build COVID-19 Vaccine Ordering Tool for 200+ clinicians.
Timeline
Systems Analyst
Elevance Health
02.2023 - 07.2024
Technical Analyst
Everge Group
02.2022 - 02.2023
Senior Business Analyst
Alabama Department Of Public Health(ADPH)
12.2020 - 01.2022
Support Team Lead
ShopVOX
01.2019 - 12.2020
Business Analyst
Alabama Department Of Public Health(ADPH)
06.2016 - 12.2018
Support Engineer
ShopVOX
07.2012 - 04.2015
Support Associate
Amazon
08.2011 - 01.2012
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
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