ARUN KANAGALA
Wetumpka,AL
Summary
Experienced technical business analyst with a strong skill set in Healthcare domain, databases, data migration, and deployment support. Proficient in agile methodologies, excelling in stakeholder management and leading cross-functional teams.
Overview
13
13
years of professional experience
Work History
Systems Analyst
Elevance Health
02.2023 - 07.2024
- Worked with Elevance's government business division focused on CalAIM (California Advancing and Innovating Medi-Cal)
- Collaborated with various stakeholders to implement Enhanced Care Management (ECM), Homelessness, Community Support population data ingestion into 4 new data warehouses
- Applied SQL skills to aggregate data and analyzed data flow from various sources to destinations
- Created and maintained detailed documentation of requirements, design and testing documents throughout the deployment process
- Developed and executed 200 plus test plans to ensure solutions meet defined requirements and functions as expected
- Worked with data migration teams to move data from PostgreSQL server to Microsoft SQL Server, ensuring data integrity and accuracy
- Analyzed ETL pipeline to streamline data ingestion and processing for analysis, resulting in a 30% reduction in processing time
- Wrote technical documentation to illustrate data specifications and data lineage from various data sources
Technical Analyst
Everge Group
02.2022 - 02.2023
- Generated project discovery artifacts and produced technical specifications to enable ingest, conform, and deliver data from 10 new sources
- Implemented Pipelines for data ingestion and data transformation into BigQuery
- Created specifications supporting multiple assemble and serve layer processes to fulfill defined business cases and deliver data for use by Tableau and other tools
- Defined SQL joins to select desired rows and columns in support of dashboards and reports
- Leveraged established patterns to complete datasets containing up to 150+ source tables
- Collaborated with GCP architecture team on processes and templates for new patterns and completing high-level design for connections into vendor views and proprietary database structures
Senior Business Analyst
Alabama Department Of Public Health(ADPH)
12.2020 - 01.2022
- Led small team size of 5 in building COVID-19 Vaccine ordering tool for clinicians of Alabama state.
- Created HL7 technical documentation for EHR Vendors
- Worked with various environments such as Test, Pre-production and Production for HL7 Onboarding with AL state
- Conducted testing with EHR Vendors to comply with CDC's guidelines on sending Immunization data to ImmPRINT
- Supported various stakeholders with Knowledge Base (KB) for ImmPRINT and data transmission to Immunization Registry
Support Team Lead
ShopVOX
01.2019 - 12.2020
- Created various quick guides for support team to easily understand and help customers
- Led support team size of 10
- Configured Intercom, delighted, Pipedrive, Zapier for support team.
- Monitored support team and customer interactions to assess quality of service by using Intercom reports and Delighted tool scores
- Reduced response times for client inquiries by optimizing team workflows and communication channels.
- Closely collaborated with Founder and Co-founder to identify and quickly address production issues
- Contributed and managed shopVOX knowledge base for customers on various features of application
- Worked with web developers in providing business requirements and performed UAT testing
- Worked with customers on mapping and syncing data with their shopVOX accounts with various accounting software's such as Quickbooks, Xero and MyOB
Business Analyst
Alabama Department Of Public Health(ADPH)
06.2016 - 12.2018
- Business Analyst for Alabama's IIS (Immunization Information System) known as ImmPRINT
- Mapped current business and operational processes and offered recommendations for improvement
- Prepared Business and functional requirements documents with collaboration from various stakeholders
- Drafted technical specifications for Data Migration, Web services connection
- Worked closely with developers to clarify functionality to resolve issues and provided feedback for enhancement of web applications
- Conducted User Acceptance Testing (UAT) with stakeholders and conducted meetings among stakeholders to provide insight on Immunization Data transmission, data monitoring and Data quality
- Worked with various environments such as Test, Pre-production and Production for HL7 Onboarding of providers and various EHR Vendors
- Assisted Providers and EHR Vendors to achieve data exchange systems functionality and with Immunization registry as per CDC's guidelines
- Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance
Support Engineer
ShopVOX
07.2012 - 04.2015
Support Associate
Amazon
08.2011 - 01.2012
Education
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
Hyderabad, IND08.2011
Skills
- Database Design
- Requirements Gathering
- User Acceptance Testing
- Data Modeling
- Clinical Data Management
- Healthcare Analytics
- SQL
- Claims Data Analysis
- Healthcare Domain Knowledge
- Big Query
Accomplishments
- Enhanced data processing efficiency, Improved data processing time by 30% by optimizing data pipelines using SQL.
- Streamlined reporting process, reduced time from data ingestion to reporting by 25% using new frameworks.
- Led team to build COVID-19 Vaccine Ordering Tool for 200+ clinicians.
Timeline
Systems Analyst
Elevance Health
02.2023 - 07.2024
Technical Analyst
Everge Group
02.2022 - 02.2023
Senior Business Analyst
Alabama Department Of Public Health(ADPH)
12.2020 - 01.2022
Support Team Lead
ShopVOX
01.2019 - 12.2020
Business Analyst
Alabama Department Of Public Health(ADPH)
06.2016 - 12.2018
Support Engineer
ShopVOX
07.2012 - 04.2015
Support Associate
Amazon
08.2011 - 01.2012
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
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