Emmanuel Berneaud
Broomall,PA
Summary
Detail-oriented Systems Analyst with 5+ years of experience diagnosing computer system inefficiencies and devising innovative solutions. Established authority on swift identification of IT deficiencies and accurate reporting to senior personnel for improvement. Team-oriented professional with inherently collaborative approach to project completion. Knowledgeable Systems Analyst with history of progressive leadership and project management. Gathers requirements, develops use cases and delivers key initiatives.
Aligns teams and drive collaboration and cohesion to complete projects on time and within budget. Subject Matter Expert (SME) as well. Offer functional and technical expertise in optimizing and upgrading applications. Extensive experience working with senior management to solve complex business problems through implementation of new technologies.
Overview
9
9
years of professional experience
Work History
Systems Analyst
Temple Health
09.2021 - Current
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Negotiated contracts with vendors for hardware and software purchases, maximizing ROI on technology investments.
- Resolved or escalated problem tickets to resolve user issues.
- Planned computer systems using information engineering, data modeling, and structured analysis.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Conducted regular system audits to ensure compliance with security protocols and best practices.
- Established specifications and coordinated production with software programmers.
- Developed customized software applications for diverse clients, resulting in increased customer satisfaction.
Project Designer
SEPTA
08.2020 - 11.2024
- Computed scaling, specification details and other factors with strong mathematical abilities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Assisted with design and implementation of new engineering processes and procedures to optimize productivity.
- Resolved complex design challenges through creative problem-solving techniques.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Created project budgets based on various specifications for assignment.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
Corrections Officer
Delaware Department Of Correction
03.2021 - 06.2022
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Strengthened emergency response protocols by conducting emergency scenarios and quarterly drills and assessing results.
- Contributed to ongoing efforts aimed at improving the overall quality and effectiveness of correctional services through participation in department-wide audits, inspections, or policy review processes.
- Contributed to a decline in repeat offender rates through active involvement in rehabilitative programming initiatives such as substance abuse counseling or anger management classes.
- Enhanced operational efficiency by implementing innovative scheduling practices, reducing overtime costs while maintaining adequate staffing levels during peak periods.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
Supervisor of Operations
Devereux
03.2016 - 01.2020
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Partnered with vendors and suppliers to effectively manage and budget.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
High School Diploma -
George Washington High School
Philadelphia, PA06.2012
Skills
- Contract Management
- Concept of Operations (CONOP) Design
- Organizational change management
- Database Design
- Systems Analysis
- System Upgrades
- API Integration
- Mobile Application Development
- Technical Documentation
- Business Process Analysis
- End-user support
Languages
French
Native or Bilingual
Timeline
Systems Analyst
Temple Health
09.2021 - Current
Corrections Officer
Delaware Department Of Correction
03.2021 - 06.2022
Project Designer
SEPTA
08.2020 - 11.2024
Supervisor of Operations
Devereux
03.2016 - 01.2020
High School Diploma -
George Washington High School
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