Arun Sharma
New York,USA
Summary
The objective is to provide support the Human Resources needs of the department of social services, the human resources administration and the department of homeless services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated and client centered workforce. Also responsible for executing transactions and transparency framework for the regulation.
Senior Business analyst with over 12 years of experience and broad range of skills as business analysis (Risk, Finance and Control). Experience data quality remediation, stress testing, and financial reporting. Have worked on several system migration and data strategy projects across the financial service industry. Experienced in depth knowledge of Capital Markets Regulatory Reporting CCAR/DFAST, Mutual Funds (DB/DC) and exposure to all financial products. An effective project manager with proven abilities in managing the project phase, liaising with leadership and recommending improved business processes.
Overview
14
14
years of professional experience
Work History
Project Manager
99 Acres LLC
New York
04.2022 - Current
- Identified $210K worth of profitable real estate acquisitions by conducting extensive market research to assess investment opportunities
- Created financial models to evaluate property performance, ROI, and risk metrics, leading to a 32% increase in accurate investment forecasting and decision-making
- Improved property cash flow by implementing cost-saving measures that reduced operating expenses across a portfolio of residential/commercial properties
- Requirement gathering with business users, stakeholders and technology team
- Documenting framework, methodologies, scenarios, and portfolio drivers
- Lead a team of project managers and provide information to business partners, and portfolio managers relating to product development and management
- Liaison with representatives to address issues observed during inspection review and to make sure they operate according to laws and guidelines
- Prepare and circulate project status report and to make sure everything on track
- Worked with excel to track and map account portfolio of clients to update Inventory, and prepare Dashboard for senior management
- Identifies and acts on known issues and the execution plan with team members
- Establish new forecasting tracking and management reporting system to improve visibility
- Work closely with investors to ensure highest quality of work was performed
- Multi-tasked to keep all assigned projects running effectively and efficiently
- Developed complex financial models for global investors and evaluate their portfolio
- Identify and set up mechanisms for gathering market and customer data and insights to inform business direction
- Partner with sales leaders and functional stakeholders to develop and execute a differentiated marketing strategy
- Drive implementation of the plan through team and leveraging shared services, supporting teams, and agencies as needed
- Drive customized, high value customer experiences focused on the customer needs and progression through the customer’s journey
- Work with other marketing team to deliver necessary messaging, assets and campaign deliverables as needed to support marketing programs and address customer challenges
- Deliver detailed reporting and metrics on activity results, campaign effectiveness, and ROI
- Use data to make real-time adjustments and proactively identify trends and opportunities
- Share plans and campaign tactics with other team members to facilitate, reuse, and replicate best practices
Business Program Analyst
HRA/Department of Social Services, The City of New York
03.2012 - 08.2022
- Company Overview: The objective is to provide support the Human Resources needs of the department of social services, the human resources administration and the department of homeless services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated and client centered workforce
- Produce detailed and statistical reports/ad hoc reports customized to departmental needs utilizing the various data sources to support agency-wide initiatives
- Liaise with internal and external partners to maintain and enhance ongoing reports
- Establish, maintain, track and monitor project plans and assignments to ensure that project timelines are followed from conception to delivery
- Document and implementation procedures to verify compliance with industry codes and standards and Regulations
- Creates accountability among project team members to drive on time delivery of project tasks and deliverables
- Communicated with onsite and offsite teams on daily basis and provided updates to upper-level management
- Prepare process flow maps on VISIO for the team and make sure that all required controls for project are met and reviewed with project team
- Lead and participate in daily Triage call to identify issues and resolutions
- Participates in Client services Quality planning and preparation meetings
- Collect and compile statistical quality data and analyze to identify areas for improvement in the quality system
- Managed month & quarter end financial close activities
- Prepared & presented reporting packages to senior management according to established schedules & special request
- Enhanced and improved working methods for day-to-day processes
- Prepared business plan with the help of each functional leader
- Build performance tracking dashboards, reports and models that support management decisions
- Worked closely with clients (Relationship Directors VPs and with other system groups to capture business requirements and see them through implementation
- Created SOP’s using PowerPoint, Word and Excel
- Liaison with Relationship Directors and Client Service Managers in determining document requirements and arranging sign off
- Trained and mentored the new joiners and process specialist for all kind of process related queries in the team
- Planned targets, monitoring numbers and achievement of overall targets on a daily, weekly & monthly basis in adherence to the preset standards
- Collaborated with employees to plan their development and evaluated the progress made as well as provided development opportunities, coaching, and resources
- Researched and Analyzed of Customer’s accounts on daily basis
- The objective is to provide support the Human Resources needs of the department of social services, the human resources administration and the department of homeless services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated and client centered workforce
Business Analyst
Itkowitz & Harwood
New York
12.2010 - 03.2012
- Manage and coordinate production implementation for projects
- Performed analytics to support HRA department strategic planning, business development & decision making
- Analyzed & resolved financial model discrepancies
- Identified any unusual trends & transactions on the P&L for research & management explanation
- Authored Financial metrics in excel to analyze financials
- Manage office and virtual space for all small business
- Performed analytics to support corporate strategic planning, business development & decision making
- Utilized exceptional negotiation skills in communicating with vendors, significantly reducing expenditures for company
Education
Bachelor of Business Administration B.B.A - Finance & Investment
Baruch College/ Zicklin School of Business, The City University of New York
New York, NY11.2010
Associate of Science (A.S.) - Business Administration and Management
Queensborough Community College, The City University of New York
New York, NY06.2008
Skills
- MS Office
- ITSM
- GNOC Portal
- SMS Tool
- SharePoint
- Dashboards
- Presentations
- Project Management
- Marketing Campaigns
- Cross-functional Team Collaboration
- Decision Making
- Critical Thinking
- Insurance Knowledge
- Business Acumen
- Mentoring
- Data Quality
- Business Reporting
- Test Plans
- Leadership
- Communication Skills
- Listening Skills
- Facilitation Skills
Functionalexperience
- Financial Planning and Analysis
- MS Office/VISIO/Process Flows
- Risk Analysis/Management
- Data Analysis & Mapping
- Corporate Presentations Reporting and documentation
- SharePoint Designing
- Strategic Planning
- Capital Market Regulatory Adherence, Mutual Funds, Confluence/Workiva
Timeline
Project Manager
99 Acres LLC
04.2022 - Current
Business Program Analyst
HRA/Department of Social Services, The City of New York
03.2012 - 08.2022
Business Analyst
Itkowitz & Harwood
12.2010 - 03.2012
Bachelor of Business Administration B.B.A - Finance & Investment
Baruch College/ Zicklin School of Business, The City University of New York
Associate of Science (A.S.) - Business Administration and Management
Queensborough Community College, The City University of New York