Arun Swaminathan Srinivasan
Montville
Summary
Quality Engineering leader with 16+ years of experience across OTT/Streaming, Smart TV, Mobile, Web, and Enterprise platforms. Currently leading QE at NBCUniversal, supporting Paris Olympics 2024, NBA, and upcoming Milan Olympics 2026 and Super Bowl 2026, and contributing to a Sports Emmy Award (2024–2025) for Outstanding Interactive Experience. Owns organization-wide automation strategy, metrics, and ROI ($109K+ delivered). Partnered with Amazon teams to validate NBC apps on Fire TV (Vega OS) for a first-in-market launch. Former Head of Mobility QA CoE at TCS, where I built scalable QA practices and led large global teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
NBCUniversal
09.2022 - Current
- Played a key QA leadership role in delivering the 2024 Paris Olympics, supporting 30.4 million viewers and 23.5 billion minutes streamed, a 40% increase over all prior Summer and Winter Olympics combined.
- Contributed to Olympics 2024 Feature implementation & Streaming receiving the Sports Emmy Award (2024–2025) for Outstanding Interactive Experience.
- Ensured high-quality streaming across Vizio TV, Samsung TV, XClass TV, and Xbox during peak global concurrency.
- Currently leading QA strategy and readiness for NBA (current season), Milan-Cortina Winter Olympics 2026, and Super Bowl 2026.
- Led QA validation for Amazon Fire TV, powered by the new Vega OS, working directly with Amazon engineering teams.
- Enabled NBCUniversal apps to be day-one ready for Amazon’s Fire TV Stick market launch (October).
- Acted as a key liaison between Amazon platform teams and NBCUniversal product/engineering for OS-level validation and certification readiness.
- Delivered over $109K in measurable automation ROI (2024) through utilization tracking and strategy optimization.
- Introduced new QA capacity and estimation models, improving sprint planning and delivery predictability.
- Implemented executive dashboards covering release readiness, defect trends, automation coverage, and event KPIs.
- Led 10–12 engineers across functional and automation teams (onshore and offshore).
- Established vendor onboarding and centralized QA knowledge repositories.
- Drove engineering excellence through mentoring, 1:1s, training programs, and hands-on leadership.
Sr.Quality Assurance Manager
Tata Consultancy Services
09.2016 - 09.2022
- Led and scaled a 50+ member QA organization, delivering across multiple portfolios and distributed teams.
- Owned QA delivery for Fintech & Wealth Management platforms (Trading, Portfolio, Brokerage, Banking, Mobile apps on iOS/Android).
- Defined and executed test strategy, test plans, and risk-based coverage across domains and applications.
- Built and scaled Web, Mobile, and API automation frameworks using Selenium, Appium, integrated into CI/CD pipelines.
- Established strong defect lifecycle governance using Jira, Zephyr, and HP ALM, improving visibility and resolution quality.
- Managed resource planning, workload distribution, and sprint execution, ensuring predictable delivery without team burnout.
- Served as technical and domain mentor while partnering with engineering, product, and business leaders on roadmaps and strategy.
- Owned executive metrics and reporting (SLAs, burndown, milestones, risks, release readiness) for leadership visibility.
- Led cross-functional delivery and stakeholder communication, including status reporting, risk management, and executive updates.
- Drove continuous process improvement, removing delivery bottlenecks and improving quality, efficiency, and time-to-market.
- Provided hands-on leadership across the SDLC, from requirements and design reviews through testing, release, and post-production support.
- Evaluated and recommended QA tools, frameworks, and standards to strengthen overall Quality Engineering maturity.
Head - Assurance Mobility Customer Experience Center
Tata Consultancy Services
11.2014 - 08.2016
- Led the Mobility Quality Assurance Center of Excellence (CoE), providing strategic QA solutions across multiple enterprise clients and mobile platforms.
- Acted as Subject Matter Expert (SME) for Mobile Testing and Mobility Assurance, advising client leadership on QA strategy, tooling, and quality transformation.
- Worked closely with clients to identify pain points and design QA solutions that improved mobile customer experience outcomes.
- Built and delivered Proof of Concepts (PoCs) using emerging automation tools and frameworks to demonstrate business value and innovation.
- Delivered executive-level presentations and live demos to customers showcasing TCS capabilities in mobile automation and quality engineering.
- Owned tool evaluation and selection strategy for mobile automation and test management platforms.
- Created and deployed reusable QA process assets (Mobile Application Testing Starter Kit) adopted across multiple mobile projects.
- Developed a comprehensive Mobile QA checklist to ensure consistent and adequate test coverage across mobility features and platforms.
- Defined and enforced automation scripting guidelines and coding standards for new mobile automation initiatives.
- Designed and delivered structured training materials for mobile application testing, accelerating capability building across teams.
- Documented and institutionalized best practices and lessons learned from prior engagements to improve organizational QA maturity.
- Introduced a crowd-sourced quality model, enabling broader collaboration and knowledge sharing across distributed teams.
- Drove capability building, technical mentoring, and knowledge transfer across multiple accounts and QA teams.
- Owned estimation, delivery planning, and governance, providing weekly stakeholder updates, risk management, and delivery oversight.
- Acted as a bridge between business stakeholders, delivery teams, and engineering, ensuring alignment between quality strategy and client expectations.
Education
B.E. - Mechanical Engineering
Anna University
Chennai, India04.2006
Skills
Quality engineering leadership,
QA strategy and governance,
Test strategy and planning,
Telease readiness, r
Risk-based testing,
Automation strategy / Metrics & ROI,
CI/CD integration,
OTT and streaming QA,
Jira,
Zephyr,
HP ALM,
Metrics and dashboards,
Agile/Scrum,
SDLC/STLC,
Defect management,
Stakeholder management,
Executive reporting,
Team leadership,
Resource planning,
Process improvement
Certification
- ISTQB
- Perfecto Mobile
- SeeTest Automation - Mobile
- Professional Scrum Master
- AWS Certified Cloud Practitioner
- Agile Project Management; Agile Delivery
- The Project Management Course: Beginner to Project Manager
Accomplishments
Sports Emmy Award - Olympics 2024 - Outstanding Interactive Experience
Timeline
Quality Assurance Manager
NBCUniversal
09.2022 - Current
Sr.Quality Assurance Manager
Tata Consultancy Services
09.2016 - 09.2022
Head - Assurance Mobility Customer Experience Center
Tata Consultancy Services
11.2014 - 08.2016
B.E. - Mechanical Engineering
Anna University