Arvind singh
Ontario,CA
Summary
Highly efficient Team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards.
Overview
6
6
years of professional experience
Work History
Server
Four Points By Sheraton
Memphis, TN
12.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Tim Hortons
Manchester, united kingdom
10.2022 - 07.2023
- Maximised sales, simultaneously serving customers face-to-face while managing online orders.
- Maintained high standards of service in fast-paced dining and drive-through settings.
- Minimised customer complaints by anticipating and identifying issues and initiating prompt corrective action.
- Effectively operated kitchen equipment, such as fryers and grills, consistently adhering to hygiene and safety regulations.
- Optimised customer comfort by ensuring immaculate presentation of store.
Job Trainee
Four points by shereton
Jaipur, India
09.2020 - 08.2021
- Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
- Contributed to a food-safe environment, verifying proper food storage to reduce risk of spoilage.
- Placed orders and processed payments in POS systems, maintaining efficient service operations.
- Employed strong interpersonal skills to effectively handle queries relating to menus, allergies and restaurant services.
- Exceeded targets by upselling drinks and sides.
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
Industrial Trainee
Four points by shereton
Jaipur, India
06.2018 - 10.2018
- Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Scheduled meetings for internal personnel, partners and clients using Scoro.
- Performed administrative support tasks such as data entry, appointment scheduling and phone call screening.
Education
Bachelor of Arts - Hotel Management And Catering Service
Lovely Professional University
IndiaMaster of Science - Tourism and Hospitality
University of Huddersfield
Huddersfield, UkSkills
- Food service expertise
- Customer service
- Restaurant sanitisation
- Food safety and storage
- Guest interaction
- Special event catering
Timeline
Server
Four Points By Sheraton
12.2023 - 09.2024
Team Member
Tim Hortons
10.2022 - 07.2023
Job Trainee
Four points by shereton
09.2020 - 08.2021
Industrial Trainee
Four points by shereton
06.2018 - 10.2018
Bachelor of Arts - Hotel Management And Catering Service
Lovely Professional University
Master of Science - Tourism and Hospitality
University of Huddersfield