Arvis Wood
Gwynn Oak,MD
Summary
Organized Secretarial Support Manager known for high productivity and efficient task completion. Skilled in office management, administrative support, and workflow optimization. Excel in communication, time management, and problem-solving to enhance office operations and team collaboration.
Overview
18
18
years of professional experience
Work History
Secretarial Support Manager
Baltimore City School System
Baltimore, Maryland
08.2008 - 07.2026
- Managed secretarial support for school office operations across Baltimore City School System.
- Scheduled calendars, meetings, and appointments for administrators and staff.
- Drafted correspondence, memos, and notices for parents and school personnel.
- Supervised clerical workflows and guided office support staff to ensure efficient office operations.
- Prepared and routed student records, forms, and confidential documents.
- Answered parent, student, and community inquiries with clear guidance.
- Coordinated scheduling of school events and facilitated administrative communication across departments.
- Maintained attendance files, reports, and office filing systems.
- Provided administrative support to the executive team in a timely manner.
- Processed incoming and outgoing mail on a daily basis using courier services or postal system.
- Maintained confidential information related to personnel files and business activities.
- Assisted with payroll processing by verifying employee time sheets.
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Trained employees on best practices and protocols to enhance team effectiveness and workflow consistency.
- Assisted colleagues with various office tasks during peak periods. with office tasks during busy periods and staff absences.
Education
Some College (No Degree) - Communications/ Political Science
Morgan State University
Baltimore, MDSkills
- Calendar management
- Records management
- Payroll processing
- Office administration
- Document management
- Microsoft Office
- Time management
- Multitasking
- Detail orientation
- Team leadership
- Train staff
- Problem solving
- Conflict resolution
- Effective communication
- Verbal communication
- Maintaining confidentiality
Timeline
Secretarial Support Manager
Baltimore City School System
08.2008 - 07.2026
Some College (No Degree) - Communications/ Political Science
Morgan State University