Maintained accurate records of all invoices, payments, credits, and other transactions.
Maintained database records of all incoming and outgoing products.
Analyzed inventory records to identify discrepancies between actual and recorded stock levels.
Performed data entry duties into various software systems including Excel spreadsheets.
Crisis Line Volunteer
Crisis Text Line
Souderton, PA
11.2023 - Current
Provided emotional support to texters in crisis by actively listening and empathizing with their situation.
Maintained confidentiality of texter information according to agency policies and procedures.
Provided referrals for additional counseling services when appropriate or requested by a texter.
Gathered information from texters to assess the severity of their situation and determine the best course of action.
Soup Kitchen Volunteer
Manna on Main Street
Philadelphia, PA
09.2018 - Current
Followed health safety guidelines when preparing and serving food products.
Prepared meals for distribution, following recipes and directions from supervisors.
Maintained cleanliness of volunteer center and warehouse areas.
Cashier/ Sales Associate
Ross
06.2022 - 03.2023
Utilized problem-solving skills with patience and commitment to ensure timely resolution of customer issues, resulting in improved customer satisfaction ratings.
Assists in handling cash registers using basic math skills, communication skills, and strong knowledge of product.
Trained and mentored new cashiers on cash handling procedures, customer service techniques, and store policies for a positive customer experience and accurate cash management.