Summary
Overview
Work History
Education
Skills
References
Timeline
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ARYAN DIMAGGIO-HILL

Hallsville

Summary

Consistent, hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

11
11
years of professional experience

Work History

Operations Manager

FedEx Ground
Columbia
06.2021 - Current
  • Established operational policies, procedures, standards, and objectives in alignment with organizational goals.
  • Ensured effective communication among staff members by providing training when necessary.
  • Communicated plans and actions to meet departmental goals.
  • Counseled and disciplined employees, driving performance improvement.
  • Evaluated employee performance through regular feedback sessions which improved morale and productivity significantly.
  • Monitored progress of trainees during their program duration.
  • Presented training courses for employees, utilizing various approaches such as lectures, demonstrations, role-playing, and group activities.
  • Scheduled and conducted new employee orientations.

Cleaning Crew Member

The Cleanie Genie
Columbia
06.2014 - Current
  • I help clean commercial buildings and homes.
  • Communicated with clients to determine specific areas needing deep and detailed cleaning.
  • Displayed strong organizational skills by effectively managing multiple projects simultaneously.
  • Proactively identified any potential hazards before they became serious problems within the workplace.
  • Requisitioned supplies or equipment needed for cleaning and maintenance duties.
  • Provided exceptional customer service by promptly responding to inquiries and requests.

Package Handler Trainer

FedEx ground
Columbia
08.2020 - 06.2021
  • Trained new package handlers on safety protocols and operational procedures.
  • Demonstrated proper use of material handling equipment and tools.
  • Conducted ongoing assessments of trainee performance and skill development.
  • Provided feedback to management on training program effectiveness and improvements.
  • Mentored team members on best practices for efficient package processing.
  • Identified skill gaps among existing staff members through observation and assessment activities.

Food Delivery Driver

Hot Box Cookies
Columbia
07.2019 - 03.2020
  • Communicated with dispatch to improve route production and identify optimal ways to perform duties.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Read maps and followed written and verbal geographic directions.
  • Adhered strictly to company policies regarding health code standards when handling food products during deliveries.
  • Developed effective communication skills with customers by providing updates on their order status and responding promptly to inquiries.
  • Verified accuracy of food orders with customers upon delivery.

Education

High School Diploma -

Rock Bridge High School

Skills

  • High-Pressure Environments
  • Staff Training
  • Employee Motivation
  • Warehouse Operations
  • Team Leadership
  • Regulatory Compliance
  • Management
  • Negotiation
  • Operational planning
  • Employee training
  • Performance evaluation
  • Policy writing
  • Conflict resolution
  • Effective communication
  • Troubleshooting and problem solving
  • Staff management
  • Decision-making
  • Unsurpassed work ethic

References

References available upon request

Timeline

Operations Manager

FedEx Ground
06.2021 - Current

Package Handler Trainer

FedEx ground
08.2020 - 06.2021

Food Delivery Driver

Hot Box Cookies
07.2019 - 03.2020

Cleaning Crew Member

The Cleanie Genie
06.2014 - Current

High School Diploma -

Rock Bridge High School

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ARYAN DIMAGGIO-HILL