Aryana Juarez

• Greeted customers warmly to provide exceptional customer service.
• Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
• Enhanced customer's dining experience by providing great customer service.
• Communicated customer needs clearly to kitchen staff for fast, accurate orders.
• Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.

• Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
• Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
• Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
• Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
• Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.

During my time at HumaniTea I educated people on coffee and tea experiences. As well as working solo most of the time. While I only worked here for a short time I became more experienced in how to take initiative. My favorite part about this job was all the customers.

I really enjoyed working at ChocolaTea. ChocolaTea was my first barista job. While working here I worked in customer service as well as inventory and waitressing. During my time here I was taught about coffee and tea and what properties you can get from different types coffee and tea.