Proven to excel in high-pressure environments, I leveraged teamwork and attention to detail at Mucky Duck Pub to enhance service efficiency and customer satisfaction. Skilled in both customer service and creative problem-solving, I consistently received positive feedback for my dedication to excellence and ability to improve team efficiency.
Hi, I’m
Madison Bryan
Summary
Overview
3
years of professional experience
Work History
Mucky Duck Pub
Server/Assistant Bartender
01.2024 - Current
Job overview
- Assisted with bussing tables and cleaning up spills.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
Bennigan's
Server/Special Events Assistant
06.2023 - 08.2023
Job overview
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Assisted setting up/ providing service for special events. Such as weddings and business events.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Prevailed past poor management to still provide the best service I could/
Center Grove Orchard
Cashier/ Food Prep
08.2021 - 12.2022
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Lifted and carried heavy materials.
Education
Ballard High SchoolHuxley, IA
High School Diploma
05-2024
University Overview
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Customer service
- Hospitality service expertise
- Creative Problem Solving
- Multitasking and organization
- Verbal and written communication
- Willingness to work while upholding good attitude
Timeline
Server/Assistant Bartender
Mucky Duck Pub
01.2024 - Current
Server/Special Events Assistant
Bennigan's
06.2023 - 08.2023
Cashier/ Food Prep
Center Grove Orchard
08.2021 - 12.2022
Ballard High School
High School Diploma
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