Aryana Tate

• Oversee end-to-end logistics operations, coordinating freight movement from customer order through final delivery while ensuring accurate documentation and on-time execution.
• Monitor shipment status and proactively communicate updates, delays, and resolutions with customers and transportation partners.
• Serve as the primary point of contact for customers, warehouse personnel, and transportation partners, resolving scheduling conflicts and operational issues.
• Prepare transportation quotes and support customer accounts by coordinating service requirements and responding to logistics inquiries.
• Identify opportunities to improve daily workflows, streamline documentation, scheduling, customer communication and transportation coordination across multiple concurrent shipments.
• Coordinate daily transportation schedules with customers, warehouses, ports and drivers to ensure efficient shipment planning and delivery.

Promoted from Order Entry Specialist, expanding responsibilities to include transportation coordination, shipment tracking and customer support.

• Prepared and maintained shipping documentation and operational records, including delivery orders, invoices and freight files, while maintaining accuracy throughout the transportation process.
• Scheduled customer deliveries and warehouse appointments while tracking shipment progress and communicating updates or changes stakeholders.
• Developed and maintained strong relationships with customers by providing timely communications, resolving concerns and supporting overall customer satisfaction.
• Supported inventory tracking and warehouse operations by maintaining Excel reports, updating shipment records and assisting with outbound coordination at the Houston transloading facility.
• Served as a liaison between customers, drivers, warehouse personnel, and internal teams to address questions, resolve issues, and support daily logistics activities.
• Led the transition to a new Transportation Management System (TMS), supporting implementation planning, workflow updates, and internal user training.

• Processed customer orders and entered shipment details into internal systems, ensuring accurate information and timely order setup.
• Reviewed and authorized completed loads for for invoicing, verifying documentation accuracy prior to submission to corporate accounting teams.
• Maintained organized order records and supported daily logistics operations through accurate data management and documentation control.
• Prepared commission reports for corporate review and verified records to support accurate billing and reporting processes.
• Maintained a database of customer information such as contact details, billing addresses and account statuses.