Aryanna Finkelstein
Syracuse
Overview
5
5
years of professional experience
Work History
School Social Work Intern
East Syracuse-Minoa School District
East Syracuse
01.2026 - Current
- Assisted students with emotional and behavioral challenges during counseling sessions.
- Provided crisis intervention support for students in distress or emergencies.
- Collaborated with teachers to develop individualized support plans for students.
- Facilitated group therapy sessions to promote peer interaction and communication skills.
- Engaged families in discussions about student needs and available resources.
- Documented student progress and maintained accurate case files for evaluations.
Sales Lead Manager
Journeys
Syracuse
10.2020 - Current
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints by [x]%
- Increased sales by [x]% through upsells and cross-selling of additional products and services.
- Trained store personnel on effective customer interaction to enhance service quality.
- Trained store personnel on product knowledge, customer service techniques, and client appreciation.
- Built rapport with clients through quality customer service and effective problem-solving.
- Communicated with customers daily, provided friendly and courteous service, and answered questions.
Social Work Intern
Syracuse City School District
Syracuse
09.2025 - 01.2026
- Created and led social-emotional activities promoting self-regulation, confidence, and communication skills among students.
- Collaborated with teachers, counselors, and administrators to identify student needs and coordinated support plans, enhancing overall student well-being.
- Assist school social workers in delivering intervention strategies that improve student coping skills and school engagement.
- Provide one-on-one and small-group support to students experiencing emotional, behavioral, or social challenges.
- Support crisis response by alerting staff to student safety concerns and assisting with immediate stabilization needs.
- Assist in connecting students and families with community and school-based resources.
- Contributed to school-wide initiatives supporting mental health, improving attendance, and fostering a positive school climate.
Hostess/Busser/Food Runner
Tully's Good Times
Syracuse
06.2024 - 10.2025
- Provided friendly, attentive customer service, enhancing guest satisfaction and overall dining experience.
- Coordinated multiple tables and tasks simultaneously, ensuring accuracy and professionalism in service delivery.
- Maintained composure and organization during high-volume shifts, contributing to a seamless dining experience.
- Communicated clearly with kitchen staff, coworkers, and management to support smooth restaurant operations.
- Resolved guest concerns professionally and quickly to maintain satisfaction and loyalty.
- Collaborated with team members to improve workflow and support a positive work environment.
- Maintained cleanliness and organization of dining areas, service stations, and equipment.
- Demonstrated reliability by consistently arriving on time, completing tasks, and supporting coworkers when needed.
- Adapted to changing responsibilities, including hosting, running food, and assisting with to-go orders.
Education
Human Development -
SUNY Oswego
Syracuse, NY05.2026
Liberal Arts -
College of Staten Island CUNY
Staten Island, NY05.2024
General Education -
East Syracuse Minoa Highschool
East Syracuse, NY06.2022
Skills
- Counseling techniques
- Crisis intervention
- Experience working with students
- Documentation review
- Communication skills
- Time management
- Organizational skills
- Customer service
- Guest services
- Writing skills
- Computer skills
- Leadership
Timeline
School Social Work Intern
East Syracuse-Minoa School District
01.2026 - Current
Social Work Intern
Syracuse City School District
09.2025 - 01.2026
Hostess/Busser/Food Runner
Tully's Good Times
06.2024 - 10.2025
Sales Lead Manager
Journeys
10.2020 - Current
Human Development -
SUNY Oswego
Liberal Arts -
College of Staten Island CUNY
General Education -
East Syracuse Minoa Highschool