Aryanna Graham
St Louis,MO
Summary
An initiative-taking independent customer service professional motivated in excelling at customer satisfaction. My Goal is to consistently contribute to the overall success of the company while successfully working in collaboration in any team environment. Skill set is strong in CRM systems paired with leadership capabilities along with operating multiple applications under tight timelines.
Overview
8
8
years of professional experience
Work History
Provisioning Activation Center Customer Service Representative / provisioning and activation representative II
Spectrum
02.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and Professional service
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Lead Mobile Expert
Wireless Vision LLC
08.2019 - 02.2021
- Working as a leader with the mobile store ensuring all team members are on point and available to aid customers
- Built a repeat clientele by supplying excellent products and service which reflected credibility in product ability and personal integrity in salesmanship.
Ips/Ip//Operational Supervisor
St. Louis
08.2016 - 08.2019
- Supervised multiple food locations at one time ensuring that they were staffed
- Managed according to company policy
- Trained, mentored, and motivated employees to maximize team productivity.
Skills
- Expert Technology Experience (Micro Soft Applications, Neustar, and Task Management Systems)
- Time Management
- Customer Service (Contractors, Technicians, Residential/Business Customers)
- Leadership
- Excellent People Skills (Excellent Communicator)
- Inbound/Outbound Call Center
- Multi-Faceted Call Center Operations
- Data Collection
- Call Management
Education Training
High School Graduate/Intro Mobile
Timeline
Provisioning Activation Center Customer Service Representative / provisioning and activation representative II
Spectrum
02.2021 - Current
Lead Mobile Expert
Wireless Vision LLC
08.2019 - 02.2021
Ips/Ip//Operational Supervisor
St. Louis
08.2016 - 08.2019
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