Aryel Johnson
Englewood,NJ
Summary
Personable and dedicated Customer Service Representative with extensive experience in the food service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cash Management Service Teller
Loomis Armored
Moonachie, NJ
05.2023 - 11.2024
- Ensured accurate processing of large volumes of transactions quickly.
- Managed multiple tasks simultaneously while maintaining accuracy levels.
- Trained new staff members on cash handling processes and procedures.
Lead Customer Service Associate
Wawa
Hackensack, NJ
10.2015 - 05.2023
- Monitored customer service quality standards and provided feedback to team members.
- Resolved escalated customer complaints and inquiries in a timely manner.
- Developed positive relationships with customers by responding promptly to their queries.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Cashier
Sears
Hackensack, NJ
08.2014 - 02.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
GED -
NJ Board of Education
Trenton, NJ04-2011
Skills
- Cash Drawer Balancing
- Cash Handling
- Reliable
- Team Member Training
- Positive and Friendly
Certification
- Certified Nursing Assistant June 2012
Timeline
Cash Management Service Teller
Loomis Armored
05.2023 - 11.2024
Lead Customer Service Associate
Wawa
10.2015 - 05.2023
Cashier
Sears
08.2014 - 02.2015
GED -
NJ Board of Education