Aryel Lucky
Dallas,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service and client support at Ingenovis Health. Proven ability to manage high-volume inquiries while maintaining meticulous documentation. Strong problem-solving skills and interpersonal communication expertise have consistently enhanced client satisfaction and compliance with industry standards.
Overview
4
4
years of professional experience
Work History
Server
Chilis Bar and Grill
05.2024 - Current
- Assisted applicants with enrollment and onboarding processes, ensuring a smooth transition.
- Maintained clear and professional communication with clients to resolve inquiries and provide assistance.
- Managed and updated client records, ensuring accuracy and compliance with organizational policies.
Remote Contract Credentialing Specialist
Ingenovis Health
07.2023 - 03.2024
- Provided customer support via phone and email, assisting healthcare professionals with credentialing and compliance inquiries.
- Managed high-volume documentation processing, ensuring accuracy and adherence to industry regulations.
- Resolved client issues efficiently, guiding them through credentialing steps and troubleshooting application concerns.
- Maintained meticulous records in compliance with industry standards, ensuring up-to-date licensing and documentation.
Guest Services Trainer
Look Dine In Cinema
07.2021 - 07.2023
- Provided customer support to professionals regarding credentialing and compliance requirements.
- Handled high-volume inquiries via phone and email, troubleshooting issues and guiding clients through processes.
- Maintained detailed and accurate records, ensuring up-to-date credentials and regulatory compliance.
Education
Bachelor of Arts - Psychology
University of North Texas
Denton, TX12-2016
Skills
- Customer Service & Client Support
- Problem Solving
- Interpersonal Communication
- Documentation and Data Entry
- High-Volume Call & Email Handling
Timeline
Server
Chilis Bar and Grill
05.2024 - Current
Remote Contract Credentialing Specialist
Ingenovis Health
07.2023 - 03.2024
Guest Services Trainer
Look Dine In Cinema
07.2021 - 07.2023
Bachelor of Arts - Psychology
University of North Texas
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