Aryelle Wagner
Palm Coast,FL
Summary
Dedicated healthcare professional with extensive training and experience in search of a position to utilize expertise and continue skill development. Committed to delivering top-notch care and enhancing patient outcomes, Aiming to make a positive impact through my healthcare knowledge and dedication to ongoing learning. Eager to contribute to a dynamic healthcare team by improving organizational efficiency and fostering collaborative relationships.
Overview
8
8
years of professional experience
Work History
Technician Sales
Americas Best Contacts and Eyeglasses
01.2021 - 07.2024
- Processed customers' eyeglass and contact lens prescriptions.
- Conducted precise fitting of glasses based on customer measurements.
- Handled incoming calls to schedule client appointments.
Insurance Customer Service Representative
Proctor Financial Inc
09.2023 - 03.2024
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Completed customer applications and updated records to reflect current information.
- Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns.
Mobile Tech
Target
01.2020 - 08.2023
- Assisted guests in discovering new products with expert technological guidance.
- Guided customers through the decision-making process to choose appropriate technology solutions.
Sales Associate Key Holder
Pagoda
01.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Old Navy
01.2019 - 01.2020
- Ensured positive customer interactions while maintaining brand integrity.
- Engaged with clients to identify needs, ensuring an efficient and smooth transaction.
Sales Associate
Reebok
01.2017 - 01.2018
- Meet and exceed customer experience while boosting sales and brand experience by using the appropriate Reebok service model
- Proactively seek and incorporate basic core and seasonal product knowledge into own service approach within assigned store(s)
Education
Health Services Administration
Florida International University (FIU)
Miami, FLAA -
Tallahassee Community College (TCC)
Tallahassee, FL01.2021
Skills
- Customer Engagement
- Proficient in Fast-Paced Workplace Dynamics
- Experienced with Microsoft Suite
- Experience working in a team-based environment
- Skilled in Quick Adaptation to New Techniques
- Attention to detail
Timeline
Insurance Customer Service Representative
Proctor Financial Inc
09.2023 - 03.2024
Technician Sales
Americas Best Contacts and Eyeglasses
01.2021 - 07.2024
Sales Associate Key Holder
Pagoda
01.2021 - 01.2022
Mobile Tech
Target
01.2020 - 08.2023
Sales Associate
Old Navy
01.2019 - 01.2020
Sales Associate
Reebok
01.2017 - 01.2018
AA -
Tallahassee Community College (TCC)
Health Services Administration
Florida International University (FIU)