Aryn Davy

• Licensed in property and casualty insurance in Washington and Idaho states
• Knowledge of Applied Epic client & policy management system
• Knowledge of insurance carrier websites and portals for quoting and servicing policies
• Market applications to various carriers to obtain quotes, negotiate prices, commissions, and or coverages with carriers, prepare and present proposals for clients, bind insurance coverage and prepare insurance binder
• Review policies, identity deficiencies and determine appropriate level of coverage, endorse policies as needed, issue certificates of insurance
• Review client accounting history, respond to accounting inquiries, and correct account discrepancies including collections on past due accounts
• Host client meetings to review coverages and client needs

• Licensed in property, casualty, health, and life insurance in Washington and Idaho states
• Knowledge of State Farm's proprietary electronic customer record management and NECHO systems
• Direct customer contact via phone, email, and secure text messaging systems
• Utilized company CRM software effectively, keeping track of leads, conversions, and follow-up activities for better organization and time management.
• Management of customers' current insurance policies
• Reviewed and executed confidential documents, contracts and disclosures.
• Boosted sales performance by identifying cross-selling opportunities and promoting additional products to clients.
• Sales of new policies to customers via cold calls, walk-ins, references, etc
• Increased customer loyalty by delivering personalized service tailored to individual needs and preferences.

• Complete knowledge of all products carried within store and wholesale companies' practices
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
• Opening and closing duties of the store including but not limited to: counting drawers, POS system cash drops and close-outs, storage of all products per state regulations, general cleaning duties, alarm system arming and disarming
• Restocking and inventory management
• Handling cash and credit payments
• Knowledge of MED, county, and city laws pertaining to sale and consumption
• Maximized performance by monitoring daily activities and mentoring team members.
• Staff management- scheduling, interviewing, employee development
• Purchasing of products carried within the store, including Leaflink use and communication with sales representatives
• Oversaw inventory management, optimizing stock levels, and reducing waste.

Production:

• Inventory management and ordering
• Packaging
• Seed quality control and management
• Packaging quality control and inventory
• Completing orders
• Invoicing and creation of inventory tags and manifests to other facilities via METRC system

Sales Representative:

• Receiving orders from stores and grows (fulfilling or sending to back of house to be fullfilled)
• Cold call sales via phone or travel sales calls
• Budtender training
• In-stores/pop-ups for customer education
• Deliveries of product and promotional gear
• Keeping up with current accounts on needs and preferences
• Management of CRM software - inputting new information and accounts, keeping up with current accounts, etc
• Handling transitions of new account contacts
• Handling wholesale grow contacts- via phone or email

Administration:

• Miscellaneous help in grow, ie. watering, pruning, harvesting, trimming, etc
• Weekly and monthly sales reports
• Money collections, accounting, overdue accounts, etc
• Inventory management, ordering, and audits
• Employee management, scheduling, and supervision
• Bookkeeping and credit account management
• Design of marketing materials
• Support of website upkeep
• Management of collection and mediation of wholesale information to and from accounts (tax licensing, MED licensing, etc)
• MED, county, and city compliance knowledge and implementation
• Social media management including Facebook and Instagram

• Complete knowledge of all products carried within store and wholesale companies' practices
• Knowledge of company-owned grows and practices
• Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
• Opening store and closing duties of the store including but not limited to: counting drawers, storage of all products in a safe per local laws, general cleaning duties, restocking and inventory management
• Knowledge of MED, county, and city laws pertaining to sale and consumption
• Weighed, prepared and packaged different types of products.
• Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
• Maintained strict inventory controls for regulatory compliance across dispensary operations.
• Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.
• Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
• Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
• Checked guests' photo identification for validity and age requirements.
• Answered questions about medicinal and recreational uses and effects and qualities of different strains.
• Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.

• In control of all maintenance and updates of all social media sites, including Facebook, Instagram, Pinterest, etc
• Supported opening of the store including but not limited to: organizing and ordering new inventory, design and layout of displays for product, creation of business and employee training practices
• Handled cash and credit sales of business
• Monitored inventory and order new products as necessary
• Provided exemplary customer service
• Responsible for opening and closing of the store, including register/POS management, cleaning, and stocking
• Built strong relationships with industry professionals and influencers.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Devised content strategy to effectively engage target audiences.

• Monitored inventory and sales
• Staff management- scheduling, training, hiring, firing, and employee development
• Handled cash and credit sales of business
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained and executed high standards of food safety and service practices
• Cross-trained existing employees to maximize team agility and performance.
• Prepared and cooked food, ice cream and drinks
• Ensured the health and safety of employees and customers alike
• Maintained professional, organized, and safe environment for employees and patrons.
• Oversaw inventory management, optimizing stock levels, and reducing waste.