Aryon Johnson
Saint Petersburg,FL
Summary
- Customer service oriented professional with a collaborative approach to assess, plan, manage, and advocate for options and services. Able to work directly and collaboratively with diverse and vulnerable populations. Possesses the communication skills necessary to take and relay detailed and accurate information.
- Academic Honors: Ultimate Medical Academy Honor Roll.
- Relevant professional and volunteer experience includes working with vulnerable populations.
- Well-organized, able to prioritize duties and manage time in multi-task environments.
- Builds trust and respect by consistently meeting and exceeding expectations.
- Lytec Medical Billing Software; Microsoft Office Applications - MS Excel, Word, PowerPoint, Outlook; Types 40 WPM.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Professional Urgent Care Services
2025.07 - Current
- Facilitated patient flow by welcoming individuals and verifying insurance details. Administered injections and IVs in back of house to enhance treatment delivery. Created patient charts and scanned documents for efficient data management. Captured vital signs and triaged patients to ensure timely assistance. Executed provider orders such as culture swabs, injections, and suture removals. Provided splinting services along with other necessary medical procedures.
Medical Assistant
Forbes Longevity Center
2022.12 - 2024.06
- Orchestrated scheduling of blood draws and preparation of exam rooms.
- Drew blood samples, yielding up to 20 tubes from patients in a single appointment.
- Completed requisite forms necessary for lab analysis.
- Sent specimens to multiple laboratories, ensuring compliance with standards.
- Managed ordering process for medical supplies needed in the office and for patients.
- Facilitated the sending of scripts, referrals, and medical records requests efficiently.
- Executed physician orders for precise specimen collection practices.
- Prepared tubes adequately for collection, ensuring optimal sample handling.
- Scheduling
Modalities Manager
Lifeworks Wellness Center
2019.06 - 2023.01
- Interacted with vulnerable populations, including elderly, children, and those with chronic illnesses.
- Delivered training programs and assessed job performance for staff development.
- Resolved complaints by implementing effective policies and discussing problems.
- Helped maintain smooth facility operations during staffing shortages and ensured task accuracy.
- Organized meetings to communicate daily objectives and track progress.
- Kept detailed patient care records for compliance purposes.
- Calculated bonuses in accordance with performance evaluations and outcomes.
Medical Assistant
AFC Urgent Care
2021.05 - 2022.12
- Facilitated urgent care needs by drawing blood, sending referrals, handling workmen's comp cases, and removing sutures.
Patient Technician
Lifeworks Wellness Center
2018.07 - 2019.06
- Ensured accuracy in patient charts by regularly updating demographic information.
- Executed allergy illumination testing and triaged patients while documenting vital signs.
- Managed EKG machines to provide care for patients experiencing cardiovascular problems.
Phone Scheduler
Lifeworks Wellness Center
2018.01 - 2018.07
- Processed inbound calls, responded to voicemails, and facilitated call transfers to departments.
- Interacted with patients through email and text, providing assistance with concerns.
- Oversaw scheduling with Outlook to maintain efficient patient flow.
- Arranged appointments for dressing changes and care plans following patient consultations.
Retail Cashier / Customer Service
Walgreens
2017.09 - 2018.01
- Delivered exceptional customer service through positive interactions with customers.
- Processed retail transactions accurately, including scanning merchandise and accepting payments.
- Stocked shelves efficiently to maintain optimal product availability.
- Verified customer identification for age-restricted purchases, ensuring compliance with regulations.
- Conducted cash drawer counts at end of each shift to ensure accuracy.
- Demonstrated proficiency in handling seasonal demands and peak shopping periods.
Cashier / Line Server / Customer Service
Chipotle
2016.06 - 2017.07
- Provided detailed explanations of daily specials and menu offerings.
- Guided customers in item selection to improve overall dining experience.
- Operated Point of Sale system for seamless transaction management.
- Managed closing duties, including cash counts and restocking orders.
- Collected payments and ensured timely entry into computer system.
- Maintained cleanliness of tables for enhanced customer comfort.
- Collaborated with staff to ensure smooth operations and service delivery.
- Addressed customer complaints promptly to uphold service standards.
Retail Sales / Customer Service
Zumiez Clothing Store
2015.11 - 2016.04
- Resolved customer concerns and answered inbound phone calls to enhance service delivery.
- Processed special order requests and coordinated with other stores for inventory management.
- Monitored sales and promotions while handling payments, exchanges, and escalations as necessary.
- Determined customer needs and assisted with shopping inquiries to improve satisfaction.
Education
Associate's degree - Nursing
Galen College of Nursing
Tampa Bay, FL12.2025
Associate of Science degree - Health and Human Services
Ultimate Medical Academy
01.2020
High School Diploma - undefined
North East High School
Saint Petersburg, FL01.2016
Skills
- Injection techniques and administration
- Sales acumen
- Case management strategies
- Scheduling in healthcare
- Triage processes
- Phlebotomy practices
- Crisis response
- Customer relations
- HIPAA standards
- Medical office experience
- Behavioral health expertise
- Patient care methodologies
- Employee assessments
- Vital sign evaluation
- Medical terminology knowledge
- Social work fundamentals
- Anatomical insights
- Order entry procedures
- EMR system utilization
- Management of medical records
Certification
- Driver's License
- BLS Certification
- CPR Certification
KEY QUALIFICATIONS
- Advocacy
- Counseling
- Case Management
- Social Services
- Healthcare Delivery
- Vulnerable Populations
- Crisis Intervention
- Crisis Response
- Intervention Strategies
- Behavioral Health Intervention
- Evaluation Methods
- Community Resources
- Public and Community Health Systems
- Program Planning
- Interview Techniques
- Delivery of Services
- Program Management
- Social Programs
- Family Dynamics
- Diversity
- Cultural Diversity
- Human Behavior
- Social Welfare
- Values and Ethics
- Medical Terminology
- HIPAA Compliance
- Interpersonal Professional Communications
- Allied Healthcare
- Health and Human Services
- Anatomy & Physiology
- Pathophysiology
- Wellness
- Self-Care
- Authorized to work in the US for any employer
Timeline
Medical Assistant
Professional Urgent Care Services
2025.07 - Current
Medical Assistant
Forbes Longevity Center
2022.12 - 2024.06
Medical Assistant
AFC Urgent Care
2021.05 - 2022.12
Modalities Manager
Lifeworks Wellness Center
2019.06 - 2023.01
Patient Technician
Lifeworks Wellness Center
2018.07 - 2019.06
Phone Scheduler
Lifeworks Wellness Center
2018.01 - 2018.07
Retail Cashier / Customer Service
Walgreens
2017.09 - 2018.01
Cashier / Line Server / Customer Service
Chipotle
2016.06 - 2017.07
Retail Sales / Customer Service
Zumiez Clothing Store
2015.11 - 2016.04
Associate of Science degree - Health and Human Services
Ultimate Medical Academy
High School Diploma - undefined
North East High School
Associate's degree - Nursing
Galen College of Nursing