Arzo Nasheet
Gresham
Summary
Organized and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities to achieve team objectives, complemented by keen attention to detail and robust decision-making abilities. A self-motivated work ethic ensures high performance in both independent and collaborative settings. Seeking a full-time position that presents professional challenges, leveraging exceptional interpersonal skills, time management, and problem-solving capabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Care Specialist
LifeWorks NW
03.2023 - Current
- Coordinated with multidisciplinary teams to ensure comprehensive service delivery.
- Monitored client progress and adjusted strategies to enhance outcomes effectively.
- Advocated for clients' rights and needs, fostering a supportive living environment.
- Trained and mentored new staff on best practices in residential care management.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored vital signs and behavioral changes to assess patient progress and response to treatment.
Behavior Therapist
Kyocare
03.2024 - 09.2024
- Implemented individualized treatment plans for diverse client needs.
- Utilized Applied Behavior Analysis (ABA) techniques to enhance clients' social and communication skills.
- Collaborated with multidisciplinary teams to assess client progress and adjust interventions accordingly.
- Conducted regular assessments to evaluate client behavior and ensure program effectiveness.
- Maintained accurate documentation of therapy sessions, tracking client progress over time.
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Improved client behavior by implementing individualized therapy plans and interventions.
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
Office Support Specialist
LifeWorks NW
07.2022 - 07.2024
- Managed appointment scheduling and maintained calendars for multiple staff members.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Trained new staff on office procedures and software applications, enhancing team productivity.
Server Manager
Pearl Thai cafe
07.2021 - 12.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Marshalls
09.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Science - Psychology
Portland Community College
Portland, ORBachelor of Science - Psychology
Portland State University
Portland, OR06-2025
Skills
- Multitasking and Time Management
- Emotional and Social Support
- Mental Health Support
- Behavior monitoring
- Crisis Intervention
- Update Electronic Charts
- File Organization
- Office Workflow Support
- Document Scanning
- HIPAA Guidelines
- CPR certified
Certification
- RBT License - 04/2024-2025
- CPR Certification - 09/2025-2027
Languages
Laotian
Native or Bilingual
Timeline
Behavior Therapist
Kyocare
03.2024 - 09.2024
Residential Care Specialist
LifeWorks NW
03.2023 - Current
Office Support Specialist
LifeWorks NW
07.2022 - 07.2024
Server Manager
Pearl Thai cafe
07.2021 - 12.2023
Cashier
Marshalls
09.2020 - 02.2021
Associate of Science - Psychology
Portland Community College
Bachelor of Science - Psychology
Portland State University