Arzu Noorali
Coral Springs,FL
Summary
Successful Pharmacy Technician bringing 3 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within professional pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Highly efficient engineering student well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispensary Associate
Trulieve
05.2023 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
Student Assistant
Florida International University, MMC
08.2021 - 10.2022
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Increased department productivity through effective time management and prioritization of tasks.
- Assisted professors with grading assignments, resulting in timely feedback for students.
- Conducted research for faculty projects, contributing to the successful completion of academic studies.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Maintained accurate inventory of office supplies, ensuring availability of necessary materials for daily operations.
- Aided in the development of training materials for new student assistants, promoting a smooth onboarding process.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Coordinated travel arrangements for faculty members attending conferences or events outside campus grounds.
- Assisted with the preparation of course materials for professors, enabling efficient distribution to students during classes.
- Improved communication within the office by creating informative email updates regarding deadlines and announcements.
Pharmacy Technician
CVS Pharmacy
05.2016 - 09.2019
- Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons
- Closely inspected medications to determine accuracy of identities, strengths and purities
- Maintained lines of communication with patients, providing instructions and general support.
Education
Bachelor of Science - Biomedical Engineering
Florida International University
Miami, FL08.2024
Associate of Arts -
Broward College
Fort Lauderdale, FL06.2019
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL06.2016
Skills
- Ordering and stocking medications
- Drug inventory control
- Troubleshooting malfunctioning equipment
- Preparing bulk medications
- Stocking shelves
- Verifying orders
- Point of sale systems proficiency
- Aseptic techniques
- Proper labeling procedures
- Pharmacy operations
- Insurance billing
- Insurance Verification
- FDA compliance
- Labeling prescriptions
- Resolving customer issues
- Problem-solving skills
- Time management
- Cash Handling
- Sales Expertise
- Workplace Safety
Certification
Certified Pharmacy Technician (CPhT)
Languages
Urdu
Native or Bilingual
Timeline
Dispensary Associate
Trulieve
05.2023 - Current
Student Assistant
Florida International University, MMC
08.2021 - 10.2022
Pharmacy Technician
CVS Pharmacy
05.2016 - 09.2019
Bachelor of Science - Biomedical Engineering
Florida International University
Associate of Arts -
Broward College
High School Diploma -
Marjory Stoneman Douglas High School