Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ASAD KHALIL

Seattle,WA

Summary

Dynamic Senior Business Operations Manager with a proven track record at Monolith Business Development, excelling in project management and data analysis. Expert in optimizing business processes and enhancing operational efficiency, leveraging Salesforce and Tableau to drive impactful solutions. Renowned for fostering collaboration and delivering strategic improvements that align with organizational goals.

Overview

5
5
years of professional experience

Work History

Senior Business Operations Manager

Monolith Business Development
Seattle, WA
09.2023 - Current
  • Assisted ownership in business exit strategies for business transition and new business acquisition.
  • Managed the development of budgets for all operational departments ensuring alignment with organizational objectives.
  • Spearheaded efforts for business system analysis, root cause analysis, solution identification and evaluation.
  • Actively participated in recruitment efforts by interviewing potential candidates for open positions.
  • Collaborated with professionals to facilitate new process improvements enabling company to meet business objectives.
  • Negotiated and secured funding from garment manufacturers to offset advertising, space rental and kiosk expenses.
  • Evaluated employee performance against set standards; provided coaching and guidance when needed.
  • Managed daily business operations for showroom to create robust relationships with wholesale clients and retail customers.
  • Developed and implemented operational plans, policies and procedures to increase efficiency and effectiveness of business operations.

Senior Business Analyst

Empyrean
Houston, Texas
07.2022 - 09.2023
  • Documented existing business processes by collaborating with key stakeholders to identify optimization opportunities.
  • Gathered requirements from various teams to align projects with overarching business strategies.
  • Provided technical support by resolving critical issues and ensuring thorough testing of new releases.
  • Facilitated onboarding for new team members by guiding them on processes, tools, and best practices.
  • Led deployment of new tools within Development department as a subject matter expert on O2NUG, Salesforce, and Tableau.
  • Engaged with business and technology leads to modernize development processes and drive hotel growth initiatives.
  • Managed vendor relationships to implement enhancements on enterprise platforms, ensuring seamless integration.
  • Utilized Tableau for data analysis, extracting insights to provide actionable recommendations for decision-making.

Senior Business Systems Analyst

HeartFlow
Seattle, Washington
03.2022 - 07.2022
  • Led requirements gathering sessions to translate business needs into functional specifications.
  • Conducted analysis of business processes to identify inefficiencies and improvement opportunities.
  • Collaborated with cross-functional teams to design technical solutions aligned with business objectives.
  • Prepared comprehensive documentation, including business requirements and process flow diagrams.
  • Developed and executed test plans and cases to validate system functionality against requirements.
  • Facilitated user acceptance testing to gather stakeholder feedback on solution quality.
  • Identified process improvement and automation opportunities through current-state analysis.
  • Proposed and implemented streamlined workflows to reduce manual effort.

Business Systems Analyst

PlaceFull Inc.
Seattle, Washington
08.2020 - 03.2022
  • Analyzed client requirements to facilitate successful implementation and ongoing adjustments.
  • Created comprehensive test plans for all new system functionalities.
  • Automated processes, enhancing service efficiency and stability for clients.
  • Conducted issue research and root cause analysis with senior support.
  • Implemented solutions to minimize case volume and prevent recurring system issues.
  • Escalated functionality gaps using advanced knowledge of current systems.
  • Managed key dashboard metrics, including change management tickets and issue trends.

Education

Associates Degree - Business

Cascadia College
Bothell, Washington
06.2018

Skills

  • Enterprise systems administration
  • Requirement gathering and interpretation
  • Project management
  • System documentation
  • Multi-project coordination
  • Data analysis and insights
  • Problem-solving and collaboration
  • Data visualization and analytics
  • Programming proficiency
  • Continuous improvement strategies
  • Salesforce expertise
  • Tableau proficiency
  • JIRA management
  • SQL database skills
  • AWS cloud services
  • Microsoft Office Suite proficiency
  • SAP knowledge
  • Adobe Creative Suite skills
  • Slack communication tools
  • Zendesk support solutions

Languages

Urdu
Native/ Bilingual
Punjabi
Full Professional
Arabic
Professional

Timeline

Senior Business Operations Manager

Monolith Business Development
09.2023 - Current

Senior Business Analyst

Empyrean
07.2022 - 09.2023

Senior Business Systems Analyst

HeartFlow
03.2022 - 07.2022

Business Systems Analyst

PlaceFull Inc.
08.2020 - 03.2022

Associates Degree - Business

Cascadia College

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ASAD KHALIL