Asad Mahmood
Bellerose,NY
Summary
Reliable Manager/Reginal Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Experienced in both franchise and non-franchize restaurant models.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Reginal Manager
Healthy Choice Group LLC
New York, New York
06.2015 - 12.2025
- Managed daily operations to ensure efficient workflow and service delivery.
- Developed staff training programs to enhance team performance and product knowledge.
- Oversaw inventory management and ordering processes for optimal stock levels.
- Managed portfolio of restaurant franchises as a Reginal Manager
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Ensured compliance with all food safety regulations and sanitation standards.
- Adhered to all health department regulations regarding food storage and preparation.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Managed accounts payable, accounts receivable and payroll.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Consistently maintained high levels oversight of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
General Manager of Operations
Statewide Management LLC
Quakake, NY
01.2010 - 04.2015
- Oversaw daily operations to ensure efficiency and compliance with company standards.
- Managed budgets and allocated resources for optimal operational performance.
- Coordinated cross-departmental communication to enhance collaboration and support initiatives.
- Managed Pizza Hut, Taco Bell, Panera Bread, and Au Bon Pain Franchises including Starbucks Partner locations.
- Handled leases, contracts, mergers, and acquisitions of locations, construction and launches.
Education
Bachelor of Arts - Business Administration
SUNY College At Old Westbury
Old Westbury, NY 01.2007 - 06.2010
Skills
- Inventory management
- Staff training
- Budget management
- Customer service
- Recruitment processes
- Restaurant operations
- Food safety compliance
- Performance evaluation
- Team building
- Time management
- Conflict resolution
- Operational efficiency
- Vendor negotiation
- Strategic planning
- Safety procedures
- Financial records oversight
- Complex Problem-solving
- Staff training and development
- Brand management
- Team leadership
- Project planning
- Financial management
- Recruiting and interviewing
- Revenue management
- Partnership development
- Operations management
- Construction management
- Leasing and Contracts
- Business administration
Languages
English
Full Professional
References
References available upon request.
Timeline
Restaurant Reginal Manager
Healthy Choice Group LLC
06.2015 - 12.2025
General Manager of Operations
Statewide Management LLC
01.2010 - 04.2015
Bachelor of Arts - Business Administration
SUNY College At Old Westbury
01.2007 - 06.2010