Jennifer Jackson
Lake Charles,LA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Reginal General Manager
Flynn Restaurant Group
11.2020 - Current
- Established clear communication channels between departments, fostering improved teamwork and collaboration.
- Implemented quality control measures that ensured adherence to company standards across all aspects of regional operations.
- Oversaw budget management and financial planning, ensuring fiscal responsibility throughout the region.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Check Processor
Wag A Bag Citgo
- Adhered to all regulatory guidelines and internal policies during check processing operations, maintaining compliance at all times.
- Ensured accuracy in data entry, resulting in fewer discrepancies and quicker resolution of issues.
Line Worker and Server
Truman State University
- Delivered exceptional customer service as a Server, leading to increased guest satisfaction and repeat business.
- Handled high-pressure situations with ease, effectively managing multiple tables during peak hours while maintaining excellent service standards.
- Assisted management in maintaining inventory levels, reducing waste and optimizing overall restaurant operations.
- Enhanced guest dining experience by accommodating special requests whenever possible and providing timely meal delivery.
Education
No Degree -
Kirksville High School
Kirksville MissouriSkills
- Operations Management
- Sales Leadership
- Staff Management
- Administrative Management
- Sales Tracking
- Schedule Management
- Employee Development
- Quality Assurance
- Delegation
- Customer Relations
- Inventory Tracking and Management
Certification
- ServeSafe Certification
- Tobacco and Alcohol License
- BAR license
Timeline
Reginal General Manager
Flynn Restaurant Group
11.2020 - Current
Check Processor
Wag A Bag Citgo
Line Worker and Server
Truman State University
No Degree -
Kirksville High School