Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

A SAMAD M SOHAIL

Villa Park,IL

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

BD MCCLURE & ASSOCIATES
Lisle, IL
12.2019 - Current
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Contacted underwriters and submitted forms to obtain binder coverage.

Call Center Representative

Raza Communications
Chicago, IL
02.2018 - 11.2018
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Promoted available products and services to customers during service, account management and order calls.
  • Contacted customers about potential service upgrades, new services and account changes.

Education

Associate of Applied Science - Accounting

TAYLOR BUSINESS INSTITUE
06-2021

Skills

  • Relationship building
  • Data management
  • Customer service
  • Understanding of commercial insurance policies
  • Property and casualty insurance

Certification

  • P&C LICENSE

Languages

English
Professional
Urdu
Native/ Bilingual

Timeline

Operations Manager

BD MCCLURE & ASSOCIATES
12.2019 - Current

Call Center Representative

Raza Communications
02.2018 - 11.2018

Associate of Applied Science - Accounting

TAYLOR BUSINESS INSTITUE

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A SAMAD M SOHAIL