Asana Shaleena
Houston,Texas
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed to making every customer feel welcome and assisting with any need. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Houston, TX
03.2023 - 06.2024
- Received daily delivery instructions and route assignments from dispatch.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Retail Associate
Dollar Tree
Livermore, CA
01.2022 - 01.2023
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
Warehouse Associate
Amazon
Fresno, CA
08.2018 - 12.2021
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Assisted in loading finished goods onto delivery vehicles as required.
Behavior Therapist
behavior heath works
Anaheim, CA
04.2017 - 06.2018
- Provided individual and group therapy services to children with Autism Spectrum Disorders.
- Implemented evidence-based interventions such as Applied Behavior Analysis in order to modify behaviors.
- Monitored client progress through data collection and analysis.
- Collaborated with other professionals such as psychiatrists, psychologists, social workers, teachers, and parents to ensure effective treatment plans were implemented.
- Educated families about their child's diagnosis and appropriate intervention strategies to use at home.
- Participated in interdisciplinary team meetings regarding treatment planning for clients.
Education
M.D. - Medical Science
Ross University
Dominica 05-2017
Biological Science
University of Maryland - Baltimore County
Baltimore, MD08-2010
Skills
- Customer Assistance
- Retail transactions processing
- Professional Appearance
- Effective communication abilities
- Complex Problem-Solving
Accomplishments
- Graduated in the top 15% in the class with a GPA of 3.7
Certification
- ASCP clinical lab science trainee license
- ACLS (Advanced Cardiac Life Support Certificate ) by American Heart Association
Timeline
Delivery Driver
DoorDash
03.2023 - 06.2024
Retail Associate
Dollar Tree
01.2022 - 01.2023
Warehouse Associate
Amazon
08.2018 - 12.2021
Behavior Therapist
behavior heath works
04.2017 - 06.2018
M.D. - Medical Science
Ross University
Biological Science
University of Maryland - Baltimore County