Aschley Alexandre
Queens
Summary
Dedicated healthcare professional with experience as a Home Health Aide and Direct Support Professional, providing direct patient care and daily living support. Hospital volunteer experience has strengthened clinical exposure, teamwork, and patient advocacy skills.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Volunteer
Jamaica Hospital Medical Center
Jamaica
01.2024 - Current
- Contributed over 300 hours in Emergency Medicine Department at Jamaica Hospital Medical Center.
- Supported nursing staff in high-pressure emergency environment to enhance operational efficiency.
- Assisted with triage flow and coordination of patient charts alongside charge nurse.
- Collected and documented vital signs under nursing supervision for accurate patient assessments.
- Safely transported patients throughout Emergency Department and hospital to ensure timely care.
- Provided essential comfort care, including blankets, pillows, water, and emotional support.
- Advocated for patients and families as an ER Ambassador to improve communication and understanding.
Client Coordinator
WellLife Network
New Hyde Park
12.2019 - Current
- Processed client intake forms and documentation with high accuracy.
- Developed and maintained client databases for efficient information retrieval.
- Monitored and recorded vital signs, including blood pressure and temperature.
- Assisted patients with daily living activities, such as bathing and grooming.
- Facilitated mobility for patients through transfers and use of assistive devices.
- Reported changes in patient condition or behavior to supervising nurse or physician.
Customer Service Representative
ERC
Jacksonville
01.2018 - 09.2019
- Efficiently managed customer inquiries via phone and email channels.
- Provided accurate product information while promptly resolving customer issues.
- Trained new staff on customer service protocols and operational systems.
- Consistently maintained knowledge of company policies and product offerings.
- Escalated complex issues to relevant departments for effective resolution.
Education
Bachelor of Science - Health Sciences
York College
Jamaica, New York, NY05-2025
Some College (No Degree) - Nursing
LaGuardia Community College
Long Island City, NYAllied Health
Plaza College
NYSkills
- Patient care
- Database management
- Effective communication
- Problem resolution
- Team collaboration
- Computer: Microsoft Suite (Excel, PowerPoint, & Word), Google Workplace (Docs, Sheets, & Slides)
Certification
CPR
Languages
- French
- Creole
- English
Timeline
Volunteer
Jamaica Hospital Medical Center
01.2024 - Current
Client Coordinator
WellLife Network
12.2019 - Current
Customer Service Representative
ERC
01.2018 - 09.2019
Bachelor of Science - Health Sciences
York College
Some College (No Degree) - Nursing
LaGuardia Community College
Allied Health
Plaza College