Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Yahaira Swan

Saint Louis Park

Summary

Dynamic and organized professional with a positive attitude, experienced at Amazon as a Fulfillment Associate. Proven ability to enhance customer satisfaction through efficient order fulfillment and effective teamwork. Skilled in patient care, including vital sign recording and mobility assistance, ensuring safety and quality in every interaction.


Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Volunteer

Aquila Elementary
09.2023 - 05.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Fullfillment Associate

Amazon
04.2017 - 05.2025
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.

Education

Certified Nursing Assistant - Nursing Assistant

Anoka-Ramsey Community College
Coon Rapids, MN
05-2025

GED -

Adult Education
Minneapolis, MN
06-2016

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Patient care
  • Patient feeding
  • Recording vital signs
  • Mobility assistance
  • Catheter care
  • Companionship and emotional support
  • Light housekeeping
  • Client documentation
  • Healthcare ethics
  • Quality assurance controls
  • Call light response
  • Monitoring fluids
  • Patient care and safety
  • Personal hygiene support
  • Linen management
  • Attention to detail
  • CPR certification
  • Oral hygiene
  • Patient positioning
  • First aid certification

Certification

  • CNA - Certified Nursing Assistant
  • CPR
  • AID

Timeline

Volunteer

Aquila Elementary
09.2023 - 05.2025

Fullfillment Associate

Amazon
04.2017 - 05.2025

Certified Nursing Assistant - Nursing Assistant

Anoka-Ramsey Community College

GED -

Adult Education

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Yahaira Swan