Justin Riggins
Visalia,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at United Ammo. Excelled in upselling and promotional support, boosting customer engagement and loyalty. Demonstrated exceptional adaptability and professionalism, significantly enhancing client relationships. Skilled in inventory control and POS operations, achieving company sales goals with a positive and proactive approach.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
Work History
Sales Associate
United Ammo
01.2023 - 05.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Front End Associate
RN Market
02.2022 - 01.2023
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Apprentice Electrician
Digitech Integrations Inc
03.2021 - 01.2022
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Pulled wire through conduits and through holes in walls and floors.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Organized materials and tools in to maintain clean and neat work areas.
- Identified and studied electrical problems to determine correct solutions.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Salesperson
Action Target Airsoft
11.2020 - 03.2021
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Presented professional image consistent with company's brand values.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Consulted with businesses to supply accurate product and service information.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
No Degree - Criminal Justice
College of The Sequoias
Visalia, CA12.2021
High School Diploma -
University Preparatory High School
Visalia05-2020
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Reliable and punctual
- Financial records analysis
- Meeting deadlines
- Point of sale operation
- Reading comprehension skills
- Cleaning techniques
- Adapt to diverse groups
- Inventory control procedures
- Positive and professional
Timeline
Sales Associate
United Ammo
01.2023 - 05.2024
Front End Associate
RN Market
02.2022 - 01.2023
Apprentice Electrician
Digitech Integrations Inc
03.2021 - 01.2022
Salesperson
Action Target Airsoft
11.2020 - 03.2021
No Degree - Criminal Justice
College of The Sequoias
High School Diploma -
University Preparatory High School
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