Charlotte Martin

• Designed and maintained organization website, keeping content current and user-friendly to enhance visitor experience.
• Assisted in managing social media channels by creating posts, monitoring engagement, and supporting campaign strategies
• Contributed to strengthening the organization's brand presence and community outreach through digital marketing efforts.
• Conducted research on industry trends to inform communication strategies.
• Utilized graphic design tools to create visual materials for marketing campaigns.

• Delivered high-volume service in a fast-paced bar environment, managing 100+ customers per shift
• Built strong relationships with customers, increasing repeat business and satisfaction
• Upsold premium beverages and specials to drive sales and maximize revenue
• Maintained organization of bar inventory, ensuring product availability during peak hours
• Handled customer concerns quickly and professionally to maintain service flow

• Provided efficient service in a high-traffic coastal restaurant environment
• Communicated effectively with team members to maintain smooth operations during peak times
• Managed multiple orders and transactions simultaneously while maintaining accuracy

• Delivered attentive service in a busy college-town restaurant, managing multiple tables
• Processed payments and handled POS transactions accurately in fast-paced settings
• Maintained strong customer interactions to ensure positive guest experiences

Minor in Journalism