Alex Bienkowski
Pleasanton,CA
Summary
Dynamic entrepreneur with 20 years of management experience in the furniture industry and a proven track record of successfully owning a small business alongside a flourishing real estate venture. Demonstrates strong leadership and strategic planning abilities, complemented by experience in the medical field as a caretaker and medical scribe. Currently thriving as a Night Auditor at Best Western, while maintaining a 3.83 GPA in Business Administration, Social Work, and Film Production at Salt Lake Community College. Known for exceptional people skills and creativity, with extensive experience across the Western United States and New York City metropolitan area.
Overview
21
21
years of professional experience
Work History
Night Auditor
Best Western Hotels & Resorts
Provo, Utah
03.2025 - Current
- Greeted arriving guests and checked them in to their rooms.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Prepared detailed audit reports at the end of each shift.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Assisted with room reservations, changes and cancellations.
- Resolved customer complaints in a timely manner while following company policies and procedures.
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Ensured that all safety protocols were followed at the front desk area.
- Assisted guests with check-in and check-out procedures as needed.
- Managed cash drawer according to established accounting guidelines.
- Monitored security cameras throughout the night shift to ensure safety of guests and staff members.
- Addressed customer complaints in a professional manner to ensure satisfaction.
- Assisted guests with inquiries regarding local attractions, restaurants, transportation.
Online Personal Shopper
Walmart
Lindon, UT
11.2024 - Current
- Shopped for customer-ordered products throughout the store.
- Staged customer orders in the back room.
- Organized customer orders within the backroom and prepared them for pickup and delivery.
- Dispensed customer orders to customer pickups, and delivery drivers.
- Returned rejected and refunded items back to store shelves at the end of the day.
- Handled customer orders and needs over the phone.
- Organized totes, carts, and other items in the backroom at the end of the day.
- Maintained positive relationships with customers and delivery drivers by being consistently professional and friendly.
Delivery Driver
PPG Paints
Orem, UT
07.2024 - 11.2025
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned box truck.
- Ensured accurate completion of all paperwork associated with deliveries. Verified accuracy of items loaded onto truck against shipping documents.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice. I drove throughout the state of Utah, from Ogden to Southern Utah.
- Delivered 1- and 5-gallon paint buckets and other paint-related products to residential, commercial, and industrial clients.
- Assisted the store manager in managing the warehouse, merchandise inventory counts, and general maintenance of the store.
- Sold paint and related products in the store and on the phone. Managed customer orders via the store's computer system.
- Mixed, tinted, and color-matched paint during store hours.
- Managed the store alone during the afternoons and on weekends.
Medical Scribe
ScribeAmericaLLC
Pleasant Grove, UT
02.2025 - 04.2025
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Provided clerical support to physicians during office hours.
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Attended continuing education seminars related to medical scribe duties as required.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Verified accuracy of dictated reports prior to release for physician review.
House Flipper
Independant
, Numerous U.S. States
05.2006 - 01.2025
- Bought homes that were in rough, poor, or "fixer-upper" conditions from private owners, real estate listings, and corporate owners.
- Renovated the homes independently via carpentry, yard work, restorative work, etc., and employed independent, licensed contractors for electrical, plumbing, and other work that required licensed professionals.
- Listed the homes on online marketplaces and real estate websites. I took photos of and marketed the property independently. Negotiated with buyers and real estate agents independently to complete a sale on each property.
Owner
Independent Furniture Business
, UT
06.2004 - 07.2024
- Purchased furniture from private and commercial sellers, assessing quality, demand, and resale value to maximize profitability.
- Repaired, restored, and refinished furniture to enhance its aesthetic and functional value before resale.
- Sold furniture through independent storefronts, home-based operations, and online marketplaces, like Facebook and Craigslist.
- Provided personalized service, assisting customers in selecting furniture that met their needs and style preferences.
- Managed transportation and direct furniture deliveries, operating a truck to ensure the timely and safe arrival of products.
- Handled pricing, budgeting, and financial records to maintain profitability and efficient operations.
- Developed and executed digital and in-person marketing campaigns, utilizing social media, word of mouth, and local advertising.
- Organized and hosted weekend sales in rural areas, setting up temporary storefronts to attract local buyers.
- Marketed sales through Facebook, local newspapers, and signage, successfully driving high foot traffic.
- Leveraged small-town markets to offer affordable alternatives, effectively competing against high-priced local monopolies.
- Worked closely with family members to manage all aspects of the business, ensuring smooth day-to-day operations.
Personal Caregiver
Freedom Care
Las Vegas, NV
06.2023 - 10.2023
- Provided dedicated in-home care for a family member under Nevada’s Freedom Care program, ensuring their well-being and daily comfort.
- Assisted with transportation needs, including driving the patient to medical appointments, running errands, and completing essential tasks on their behalf.
- Managed household upkeep by performing routine housekeeping tasks, such as changing bed linens, dishwashing, vacuuming, and maintaining an organized, clutter-free living environment.
- Administered prescribed medications in compliance with state regulations, ensuring proper dosage, and adherence to physician instructions.
- Planned and prepared balanced meals according to dietary restrictions, and physician recommendations.
- Observed and reported any changes in the patient’s health, behavior, or mobility to healthcare providers, as needed.
- Offered companionship and emotional support, fostering a safe and comfortable home environment.
Landlord & Property Manager
Independent
, UT
01.2006 - 05.2019
- Managed independent properties that were owned by my family.
- Managed tenant relations, lease agreements, and rent collection.
- Negotiated leases, collected rent, and handled evictions when necessary.
- Handled maintenance, repairs, and legal compliance for rental properties.
- Advertised available units through online listings.
- Maintained accurate records of tenant payments and documented any discrepancies or late fees.
- Inspected vacated units upon completion of a tenant's lease agreement in order to assess damage or cleaning needs prior to re-leasing the unit.
- Reviewed monthly financial statements to track income and expenses related to rental property management.
- Responded promptly to tenants' requests for repairs or other services.
Education
Bachelor of Science | Bachelor of Social Work | Bachelor of Arts - Business Administration| Social Work |Film Studies
The University of Utah
Salt Lake City, UT12-2028
High School Diploma -
West Jordan High School
West Jordan, UT05-2019
Skills
- Medical documentation and transcription
- Understanding oncology terminology
- Fast and accurate typing
- Attention to detail
- HIPAA compliance and confidentiality
- Working under pressure in a medical setting
- Order fulfillment and accuracy
- Time management & efficiency
- Customer service & problem-solving
- Inventory management
- Use of handheld inventory tracking systems
- Safe driving & route planning
- Customer service & order verification
- Inventory handling & stocking
- Vehicle maintenance & inspection
- Time-sensitive deliveries
- Personal caregiving & companionship
- Medication management
- Mobility assistance
- Household maintenance & cleaning
- Patient transportation & scheduling
- Property evaluation & acquisition
- Home renovation & repair
- Budgeting & cost estimation
- Market research & pricing strategy
- Negotiation & deal-making
- Entrepreneurship & business operations
- Furniture restoration & repair
- Sales & customer relations
- Marketing & advertising (social media, newspapers, etc)
- Logistics and delivery coordination
- Attention to Detail
Hard Skills:
- Medical Documentation & Transcription
- Customer Service & Sales
- Order Fulfillment & Inventory Management
- Safe Driving & Route Planning
- Home Renovation & Furniture Restoration
- Marketing & Business Strategy
- Budgeting & Financial Management
- Negotiation & Deal-Making
- Property & Tenant Management
Soft Skills:
- Attention to Detail
- Time Management
- Problem-Solving
- Adaptability & Quick Learning
- Communication & Teamwork
- Working Under Pressure
- Checking guests in and out
- Teamwork and collaboration
- Night audit reports
- Facility maintenance monitoring
- Clerical duties
- Registration processing
- Multitasking and organization
- Time management
- Front desk operations
- Reception management
- Reservation management
- Greeting guests
- Room charges
- Hotel recordkeeping
- Room booking
Timeline
Night Auditor
Best Western Hotels & Resorts
03.2025 - Current
Medical Scribe
ScribeAmericaLLC
02.2025 - 04.2025
Online Personal Shopper
Walmart
11.2024 - Current
Delivery Driver
PPG Paints
07.2024 - 11.2025
Personal Caregiver
Freedom Care
06.2023 - 10.2023
House Flipper
Independant
05.2006 - 01.2025
Landlord & Property Manager
Independent
01.2006 - 05.2019
Owner
Independent Furniture Business
06.2004 - 07.2024
Bachelor of Science | Bachelor of Social Work | Bachelor of Arts - Business Administration| Social Work |Film Studies
The University of Utah
High School Diploma -
West Jordan High School
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